Assistant Manager – Store/Kiosk

AT&T

Assistant Manager overseeing store operations at AT&T retail store in Fairfax, VA. Partnering with store management to ensure exceptional customer experiences and achieving sales goals.

Posted 4/26/2026full-timeFairfax • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $53,200 - $79,800 per yearWebsite

About the role

Key responsibilities & impact

Take the lead at the center of where it all happens – our retail stores
Help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and technology
Partner with a store manager to oversee all aspects involved in the daily operation of a retail store
Assist with merchandising and product launches
Help to meet and exceed sales objectives
Ensure that customers are provided with an extraordinary experience with our products and services
Perform additional outreach and promotional activities, including off-site events as needed
Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals

Requirements

What you’ll need

Excellent communication and leadership skills
Three or more years of sales and/or customer experience in telecommunications or a related industry
Prior management experience
Well-developed planning, analytical and problem-solving skills
Familiarity with wireless terminology, industry trends and AT&T mobility systems
The ability to collaborate with key stakeholders on initiatives beyond store walls
Strategic perspective and the ability to champion change
Inspiring your team through high performance, collaboration, and teamwork
Utilizing professional expertise to solve problems and analyze issues
Taking initiative and striving and creating results

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales experiencecustomer experiencemerchandisingproduct launchesplanning skillsanalytical skillsproblem-solving skillsteam coachingtelecommunications knowledgewireless terminology

Soft Skills

communication skillsleadership skillscollaborationstrategic perspectivechampioning changeteamworkinitiativehigh performanceinspiring otherscreating results