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Tech Stack
Tools & technologiesLinuxVMware
About the role
Key responsibilities & impact- Maintain and develop system documentation to include product guides/manuals, SOPs, work logs and the Helpdesk ticket system
- Provide system administration support
- Provide maintenance and support of existing software (problem report/trouble tick resolution) and hardware
- Provide helpdesk support for collecting, controlling and disseminating, documenting and resolving all IT related questions and problems.
Requirements
What you’ll need- Bachelor’s degree in related field, 11 years of relevant experience
- Demonstrate understanding of Red Hat Linux, Trusted Linux, Windows 10, VMware
- Security+ or relevant certification
Benefits
Comp & perks- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
system documentationsystem administrationsoftware maintenancetrouble ticket resolutionhelpdesk supportproblem resolution
Certifications
Security+