Principal Software QA Engineer – AI Automation

AT&T

Principal Software QA Engineer defining automation-first quality strategies for digital online experiences at AT&T. Collaborating with Product, Engineering, and SDETs to enhance testing and quality assurance processes.

Posted 4/16/2026full-timeAlpharetta • Texas • 🇺🇸 United StatesLead💰 $155,400 - $261,100 per yearWebsite

Tech Stack

Tools & technologies

AzureJenkins

About the role

Key responsibilities & impact

Define automation-first, risk-based quality strategies and test plans aligned to business outcomes and release goals.
Partner with Program Managers, Development Leads, and Architects to identify test scenarios and quality risks.
Design, implement, and enhance test automation to improve coverage, reliability, and regression confidence.
Drive CQE efficiency by standardizing reusable test assets and leveraging AI to analyze results faster and reduce redundancy.
Collaborate early in the design phase to define API flows, data requirements, and test strategies.
Support sustainment and regression testing for AT&T releases.
Report defects, analyze test results, and produce quality metrics using AI to automate reporting and improve triage.

Requirements

What you’ll need

10+ years of hands-on software QA and testing experience
7+ years working with complex, integrated systems and service-oriented architectures
Strong understanding of digital online platforms and self-service customer journeys
Proficiency using dashboards, logs, and telemetry to drive data-informed quality decisions
Strong defect management and triage skills
Hands-on troubleshooting using observability tools such as ELK (Elastic/Kibana) and Quantum Metric
Intermediate to advanced experience with test automation tools, including Playwright (preferred), Robot Framework, Katalon, Appium
Experience integrating automated tests into CI/CD pipelines using Jenkins, GitHub Actions, Azure DevOps
Bachelor of Science degree in Computer Engineering, Computer Science, Applied Science, Electrical Engineering, or Mathematics; developer nanodegree; or equivalent professional experience

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

test automationdefect managementtriagetroubleshootingAPI testingdata analysisquality metricsrisk-based quality strategiesregression testingservice-oriented architecture

Soft Skills

collaborationcommunicationproblem-solvingorganizational skillsleadership

Certifications

Bachelor of Science in Computer EngineeringBachelor of Science in Computer ScienceBachelor of Science in Applied ScienceBachelor of Science in Electrical EngineeringBachelor of Science in Mathematicsdeveloper nanodegree