This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted.
Consistently follow established procedures for the Connectivity Operations Team, utilizing ticketing systems for issue tracking and detailed documentation for all network activities.
Provide hands-on support for network upgrade projects and initiatives, ensuring smooth implementation and minimal disruption to operations.
Respond promptly to hardware failures by replacing networking components such as switches, routers, and access points as needed.
Assist with troubleshooting and resolving end-user connectivity issues, delivering responsive and professional service.
Participate in the installation, maintenance, operation, and security of LAN infrastructure and network devices to support organizational needs.
Manage access to network segments and resources in accordance with established network access policies and security protocols.
Regularly update and refresh network hardware, operating systems, and software to ensure optimal functionality, performance, and security.
Strictly adhere to change and configuration management processes to maintain network integrity and compliance.

Requirements

Two (2) years of experience in programs and contracts of similar scope, type, and complexity are required.
Associate's degree in engineering technology from an accredited college is required.
Two (2) additional years of network engineering experience may be substituted for the Associate’s degree.
MUST be 8570 / CWIP compliant with either A+, Network+ (Net+), or Security+ certification.
Experience with installation and configuration of network devices, such as firewalls, switches, routers, and cabling.
Familiarity with Cisco, Brocade, or Juniper devices is a plus.
Basic understanding of networking concepts (TCP/IP, LAN/WAN, DHCP, DNS, etc.).
Experience with network operating systems, hardware troubleshooting, and ticketing systems.
Must be able to lift up to 50 pounds.
In order to be considered for this position, you must have a valid driver’s license and an acceptable driving record and be eligible to drive an AT&T company vehicle.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

network engineeringnetwork upgrade projectstroubleshootinginstallation of network devicesconfiguration of network deviceshardware troubleshootingnetwork operating systemsnetwork access policieschange managementconfiguration management

Soft Skills

responsive serviceprofessional serviceattention to detailproblem-solvingcommunication

Certifications

A+Network+Security+8570 complianceCWIP compliance