Associate Director – Sales, Cross Sales

AT&T

Lead a telesales team at AT&T to drive customer satisfaction and revenue growth. Collaborate on strategies for sales success in a competitive market.

Posted 4/15/2026full-timeRichardson • Texas • 🇺🇸 United StatesSenior💰 $86,700 - $130,100 per yearWebsite

About the role

Key responsibilities & impact

Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.
Analyze data to develop and implement strategies that drive revenue generation and continuous improvement.
Direct daily activities and execution of call centers and vendor operations to achieve revenue goals and reduce expenses.
Implement strategic policies and develop innovative initiatives for technology, corporate compliance, training, and workforce planning.
Collaborate with various business areas to drive strategic alignment, manage change, and maintain strong domestic and international vendor relationships.
Oversees entry to senior-level sales employees, responsible for executing sales plans, assigning tasks, and adherence to company policies.
Leads the team to manage average sales quota or territory.
May have consumer or mid-size to large, complex business to business sales.

Requirements

What you’ll need

Bachelor’s degree (BS/BA) desired
8+ years of related sales experience

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

leadershipdata analysisstrategic planningchange managementcollaborationteam managementcustomer experience managementrevenue generationcontinuous improvementvendor relationship management

Certifications

Bachelor’s degree