Assistant Retail Store Manager

AT&T

Assistant Retail Store Manager overseeing daily operations and team development at AT&T retail store. Ensures excellent customer experiences and meets sales objectives through effective leadership.

Posted 4/13/2026full-timeChicago • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $53,200 - $79,800 per yearWebsite

About the role

Key responsibilities & impact

Take the lead at the center of retail stores and supervise operations.
Manage and develop a team and ensure excellent customer service.
Assist with merchandising and product launches.
Help meet and exceed sales objectives.
Provide extraordinary customer experience with AT&T products and services.
Gain experience coaching a team of retail sales consultants to meet sales and service goals.

Requirements

What you’ll need

Excellent communication and leadership skills
Three or more years of sales and/or customer experience in telecommunications or a related industry
Prior management experience
Well-developed planning, analytical and problem-solving skills
Familiarity with wireless terminology, industry trends and AT&T mobility systems
The ability to collaborate with key stakeholders on initiatives beyond store walls.
Strategic perspective and the ability to champion change.
Inspiring your team through high performance, collaboration, and teamwork
Utilizing professional expertise to solve problems and analyze issues.
Taking initiative and striving and creating results

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected.
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

communication skillsleadership skillsplanning skillsanalytical skillsproblem-solving skillscollaborationstrategic perspectiveinitiativeteamwork