
Director – Network Performance Optimization, Automation
AT&T
full-time
Posted on:
Location Type: Office
Location: Dallas • Texas • United States
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Salary
💰 $174,100 - $261,100 per year
Job Level
About the role
- Build and lead a high-performing RAN performance engineering organization with strong technical rigor and an engineering-first mindset.
- Define and execute a national performance roadmap aligned to customer experience outcomes and measurable KPI improvement.
- Establish operating mechanisms (cadences, governance, escalation paths, standards) that drive repeatable execution across all markets.
- Lead end-to-end optimization initiatives across LTE/5G NR to improve key outcomes (e.g., accessibility, retainability, mobility robustness, throughput, latency).
- Design and execute field trials and technical studies to validate new features, parameter strategies, and optimization approaches; translate findings into scalable playbooks.
- Identify chronic/systemic performance issues, determine root causes, and drive durable corrective actions across markets.
- Own the performance strategy and KPI assurance plan for large-scale RAN modernization efforts, ensuring stability and continuous improvement before, during, and after cutovers.
- Partner with engineering and vendor teams to evaluate feature behavior, configuration baselines, and rollout sequencing to mitigate risk and maximize outcomes.
- Develop performance acceptance criteria, scorecards, and go/no-go readiness checkpoints.
- Lead development of automation and algorithmic optimization (e.g., closed-loop tuning concepts, policy-based optimization, model-driven parameter strategies).
- Ensure algorithms are configurable and adaptable to regional conditions and market-level differences.
- Drive instrumentation and measurement strategies that connect network changes to KPI movement and customer experience impact.
- Partner across national engineering teams, local market organizations, operations, and vendor partners to align priorities and accelerate execution.
- Communicate performance progress, risks, tradeoffs, and recommendations to leadership in clear, decision-ready narratives.
- Support annual planning and investment prioritization by quantifying expected KPI impact, effort, and operational considerations.
- Lead, mentor, and develop a large, multi-layer engineering organization (including managers and senior engineers).
Requirements
- 10+ years of progressive experience in wireless RAN engineering, with significant depth in LTE/5G performance and optimization.
- Demonstrated success leading large, distributed engineering organizations, including managers-of-managers.
- Strong experience with field trials/studies, feature validation, and translating results into production network standards.
- Proven ability to drive measurable KPI improvement through parameter tuning, feature strategy, and systemic root-cause remediation.
- Experience leading performance outcomes through major RAN modernization and/or vendor technology transitions.
- Ability to build and operationalize automation and algorithms for optimization at scale (tooling, data, controls, and governance).
- Strong communication, cross-functional influence, and stakeholder management skills.
- Bachelor’s degree in Electrical Engineering, Computer Engineering, Telecommunications, or related field (advanced degree a plus).
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 28 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
- Long Term Grants and Deferred Compensation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
RAN performance engineeringLTE5Gperformance optimizationparameter tuningautomationalgorithmic optimizationfeature validationKPI improvementroot-cause analysis
Soft Skills
leadershipcommunicationcross-functional influencestakeholder managementmentoringorganizational skillsdecision-makingcollaborationstrategic planningproblem-solving
Certifications
Bachelor’s degree in Electrical EngineeringBachelor’s degree in Computer EngineeringBachelor’s degree in Telecommunications