Collaborate across teams to align visual design with overarching strategies (campaign, site, and user experience).
Work cross-functionally with writers, producers, and strategists to deliver on-brand creative work.
Work closely with technology and brand teams to troubleshoot site issues and update components to align with brand and business requirements, including accessibility.
Use style guides for consistent design and language across projects and products.
Factor in usability testing results when making design and creative decisions.
Contribute to the evolution of AT&T design systems and best practices as needed.
Mentor fellow digital designers and stay abreast of emerging design trends and technology and how they may boost the customer experience.
Help cover teammates’ workload as needed.
Communicate openly, share knowledge, and promote process (AT&T ways of working).

Requirements

Bachelor’s degree in graphic design, UI/UX design, visual communication, or similar.
Five+ years of related experience.
In-house or ad agency experience a plus.
Portfolio featuring digital campaigns for various customer touchpoints and marketing channels.
Background in telecom, technology, or similar complex industry a plus.
Adept in digital brand experience and customer-focused thinking.
Able to design experiences for both B2B and B2C audiences.
Comfortable making data-driven design decisions to drive engagement and conversion.
Excellent communication, collaboration, and stakeholder management skills.
Well-versed in accessibility standards, responsive design, and current design tools (e.g., Figma, Sketch, Adobe Creative Cloud).
Strong presenter who can convey a clear vision with diplomacy.
Able to challenge the status quo and bring creative solutions that go beyond the brief, support the strategy, and drive the business forward.
Experience with Workfront (or similar PMS).

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

graphic designUI/UX designvisual communicationdigital brand experiencedata-driven designaccessibility standardsresponsive designusability testingdesign systemscustomer-focused thinking

Soft Skills

communicationcollaborationstakeholder managementmentoringcreativityproblem-solvingdiplomacyadaptabilityteamworkleadership

Certifications

Bachelor’s degree in graphic designBachelor’s degree in UI/UX designBachelor’s degree in visual communication