Manager

• The Release Manager oversees planning, scheduling, and deployment of software and infrastructure releases across the enterprise, ensuring seamless integration, minimal disruption, and alignment with organizational objectives.
• This role champions Agile, DevOps, CI/CD, and AI-enabled strategies to optimize release processes and enhance reliability.
• The Release Manager builds, owns, and manages a single calendar-of-record for all enterprise releases and changes across Applications, Infrastructure, Load Balancers, LAN/WAN, Mobility Core, DNS, HVA/HVD, Security, Data Center/Cloud, and Network Operations.
• Develop and execute comprehensive release plans for software and infrastructure deployments.
• Align schedules across dependent systems and integrate Agile and DevOps principles into release trains.
• Use predictive analytics and AI-driven insights to identify, track, and mitigate risks.
• Proactively manage release-level jeopardies and determine optimal release paths.
• Ensure proactive visibility, collision avoidance, and post-change learning across IT, Infrastructure, Network, and Operations to prevent service conflicts and outages.
• Oversee end-to-end deployment activities using CI/CD pipelines and automation tools.
• Ensure rapid issue resolution to minimize downtime.
• Maintain audit-ready, compliant release processes (e.g., SOX).
• Leverage metrics and analytics for continuous improvement.
• Provide transparent updates on release status, dependencies, and impacts.
• Segment communications for stakeholders and manage approvals and CAB agendas.
• Transition from fragmented, app-driven release practices to a mature enterprise model by embedding AI-powered capabilities such as predictive risk analysis, automated change validation, and intelligent scheduling across RM/CM solution areas.
• Mentoring; Drives Culture of Continuous Improvement.

Lead Release Manager

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Principal Release Manager

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