Account Manager

• Manage the relationship with Channel Partners to drive Consumer Door To Door sales and revenue growth through sales advisement, coaching and training.
• Reviews, analyzes, and tracks sales, customer experience, cancel and churn rates.
• Collaborates with vendor on the development of improvement plans as needed to drive revenue growth.
• Maintain in-depth knowledge of products and services to communicate value propositions effectively and improve sales techniques through ongoing vendor training.
• Oversees training, coaching, development and performance management of AT&T sales processes provided to the vendor.
• Evaluates vendor sales reps to ensure AT&T procedures are followed.

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