Principal UX Researcher
AT&T
full-time
Posted on:
Location Type: Office
Location: Bothell • Texas, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $158,200 - $237,400 per year
Job Level
Lead
About the role
- Conduct product, user research, and analysis to inform and improve the design and functionality of products and services, ensuring they meet user needs and enhance overall user experience
- Develop and implement comprehensive research plans and methodologies to gather user insights that inform high-level design and product decisions across the organization
- Analyze and interpret complex research data to identify patterns, trends, and actionable insights
- Collaborate closely with cross-functional teams, including designers, product managers, and developers, to integrate user research findings into the design and development process
- Create detailed user personas and journey maps based on comprehensive research data
- Continuously iterate on research methods and processes to ensure they remain effective and innovative
Requirements
- Bachelor’s degree (BS/BA) desired
- 7+ years of related experience
- Certification is required in some areas
- Ideal candidate has an MS or PhD in a human behavior-related field (e.g., Human-Computer Interaction, Human Factors, Cognitive Psychology, Sociology, Anthropology, Information Science, Computer Science, Applied Mathematics) or equivalent experience
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
user researchdata analysisresearch methodologiesuser persona creationjourney mappingdesign integrationiterative research methods
Soft skills
collaborationcommunicationproblem-solvingcritical thinking
Certifications
certification in human behavior-related field