Installation Technician

AT&T

AT&T Installation Technician deploying broadband, Wi-Fi, and voice services at customer homes and businesses. Solving connectivity issues while delivering reliable customer service.

Posted 9/10/2026full-timeSanta Rosa • California • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing and activating broadband, Wi-Fi, and voice services while providing exceptional customer service. Capable of working independently in various environments and handling physical demands of the role.

Highest-signal resume keywords

Broadband InstallationWi-Fi ActivationCustomer ServiceProblem SolvingValid State Driver's License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Installation of New LinesIdentifying Wire and Cable ColorsClimbing LaddersActivating Wi-Fi NetworksLifting Up to 60 lbs

Soft Skills

Independent WorkCustomer Experience Enhancement

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Flexible ScheduleEmergency CalloutsOvertime AvailabilityLadder Safety

About the role

Key responsibilities & impact

Install and activate high-speed broadband, Wi-Fi, and voice services in customers’ homes and businesses.
Work independently as a trusted expert at customer locations.
Install new lines, climb ladders, and plug in and activate Wi-Fi networks.
Solve installation and technology problems.
Connect customers to AT&T services and elevate the customer experience.

Requirements

What you’ll need

Work a flexible schedule, including evenings and weekends.
Possess a valid state driver’s license.
Lift and move up-to 60 lbs. – some of our ladders weigh 50-60 lbs.
Weigh less than 325 lbs., required for ladder safety.
At times work in small spaces or aloft (up to 28 ft.)
Be available for overtime, emergency callouts and holiday work.
Identify wire and cable colors.
Qualify on pre-employment assessments.
Have a High School Diploma or GED

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays
Sick leave
Paid Parental Leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T.
Extensive training
Ongoing paid training