Retail Store Manager

AT&T

AT&T retail store manager overseeing Billings store operations, merchandising, sales objectives, and customer service. Coaching retail consultants and driving exceptional wireless customer experiences.

Posted 9/4/2026full-timeBillings • Montana • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 - $82,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and management capabilities in retail operations, with a focus on sales performance, customer experience, and team development. Proficient in planning and executing promotional activities while collaborating with stakeholders to drive business initiatives.

Highest-signal resume keywords

Retail Management ExperienceSales Objectives AchievementTeam Development and CoachingExcellent Communication SkillsFamiliarity with Wireless Terminology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ExperienceCustomer ExperienceAnalytical SkillsProblem-Solving SkillsMerchandisingProduct LaunchesPromotional ActivitiesPlanning Skills

Soft Skills

Leadership SkillsCollaboration Skills

Tools & Technologies

AT&T Mobility Systems

Industry Keywords

TelecommunicationsRetail OperationsCustomer ServiceWireless Industry Trends

About the role

Key responsibilities & impact

Oversee all aspects of the daily operation of a retail store
Manage and develop a team of retail sales consultants
Oversee merchandising and product launches
Meet and exceed sales objectives
Ensure customers receive an extraordinary experience with products and services
Perform outreach and promotional activities, including off-site events as needed
Coach retail sales consultants to meet sales and service goals
Collaborate with key stakeholders on initiatives beyond store walls

Requirements

What you’ll need

Three or more years of sales and/or customer experience in telecommunications or a related industry
Prior management experience
Excellent communication and leadership skills
Well-developed planning, analytical and problem-solving skills
Familiarity with wireless terminology, industry trends and AT&T mobility systems
Ability to collaborate with key stakeholders on initiatives beyond store walls
Ability to work evening and weekend hours
Ability to perform off-site events and promotional activities as needed

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Paid training
Monthly commission dollars for meeting and/or exceeding store sales objectives