Retail Store Manager

AT&T

AT&T retail store manager overseeing Charlotte operations, merchandising, sales objectives, and team development. Delivering best-in-class wireless customer experiences and coaching retail sales consultants.

Posted 9/4/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 - $82,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and communication skills while managing retail operations and a sales team. Proficient in planning, problem-solving, and familiar with telecommunications industry trends and systems.

Highest-signal resume keywords

Retail ManagementSales Objectives AchievementTeam DevelopmentCustomer Experience EnhancementTelecommunications Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Excellent Communication SkillsLeadership SkillsAnalytical SkillsProblem-Solving Skills

Industry Keywords

Wireless TerminologyAT&T Mobility SystemsSales ExperienceCustomer ExperiencePromotional Activities

About the role

Key responsibilities & impact

Oversee all aspects of the daily operation of a retail store
Manage and develop a team
Oversee merchandising and product launches
Meet and exceed sales objectives
Ensure customers receive an extraordinary experience with products and services
Perform outreach and promotional activities, including off-site events as needed
Coach a team of retail sales consultants to ensure they meet sales and service goals
Collaborate with key stakeholders on initiatives beyond store walls

Requirements

What you’ll need

Excellent communication and leadership skills
Three or more years of sales and/or customer experience in telecommunications or a related industry
Prior management experience
Well-developed planning, analytical and problem-solving skills
Familiarity with wireless terminology, industry trends and AT&T mobility systems
Ability to collaborate with key stakeholders on initiatives beyond store walls

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Best in class paid training