Installation Technician

AT&T

AT&T Installation Technician installing broadband, Wi-Fi, and voice services at customer homes and businesses. Providing independent troubleshooting and best-in-class connectivity service.

Posted 9/3/2026full-timeGriffin • 🇺🇸 United StatesMid-LevelSenior💰 $17 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing and activating broadband, Wi-Fi, and voice services while providing exceptional customer service. Capable of working independently in various environments and handling physical demands of the role.

Highest-signal resume keywords

Broadband InstallationWi-Fi ActivationCustomer Service ExcellenceFlexible Schedule AvailabilityLadder Safety Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Installation of High-Speed BroadbandWi-Fi Network SetupProblem SolvingIdentifying Wire and Cable ColorsPhysical Lifting (Up to 60 lbs)

Soft Skills

Independent WorkCustomer ConnectionCommunication Skills

Certifications & Qualifications

Valid State Driver's License

Industry Keywords

Voice ServicesEmergency Call OutsOvertime AvailabilityHome ServicesBusiness Services

About the role

Key responsibilities & impact

Install and activate high-speed broadband, Wi-Fi, and voice services at customers’ homes and businesses
Work independently as a trusted expert at customer locations
Install new lines, climb ladders, and plug in and activate Wi-Fi networks
Solve installation and technology problems
Deliver best-in-class service and elevate the customer experience
Meet new people and connect customers to essential services

Requirements

What you’ll need

Work a flexible schedule, including evenings and weekends
Possess a valid state driver’s license
Lift and move up-to 60 lbs – some of our ladders weigh 50-60 lbs
Weigh less than 325 lbs., required for ladder safety
At times work in small spaces or aloft (up to 28 ft.)
Be available for overtime, emergency call outs and holiday work
Identify wire and cable colors
Qualify on pre-employment assessment

Benefits

Comp & perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Extensive training
Ongoing paid training