Conduct thorough reviews of invoices through the payment system, ensuring accuracy, compliance with internal controls, and prompt resolution of discrepancies.
Identify opportunities for automating repetitive and manual processes and leverage payment system features to reduce human error and processing time.
Generate regular and ad hoc reports within the payment system for analysis.
Assist with month-end closing tasks
Prepare Customer Service related reports for management purposes.
Spot errors and suggest ways to improve accuracy and efficiency of bookkeeping of Customer Service operation.
Fulfill requests for external quarterly review and annual audit.
Ensure compliance with company policies and accounting standards.
Assist special projects as required.
Requirements
Bachelor’s degree
3 years of working experience, preferably in a Customer Service or similar environment
Proficient in Excel (must be familiar with PivotTable and vlookup)
Ability to set tasks, priorities and deadlines
Strong analytical and problem-solving skills
Ability to work independently and as part of a team
Strong organizational skills and attention to detail
Excellent written and verbal communication skills in English and Mandarin