Inside Sales – Claims, Mandarin Required

ASUS

Claim Team Inside Sales at ASUS overseeing order reviews, customer inquiries and chargeback processing. Collaborating with teams to enhance workflow and minimize losses in the Fremont office.

Posted 4/30/2026full-timeFremont • California • 🇺🇸 United StatesJuniorMid-Level💰 $70,304 - $71,400 per yearWebsite

About the role

Key responsibilities & impact

Drive and oversee order review and chargeback processing
Manage 2nd level customer inquiries and transportation claims
Improve workflow and business processes
Collaborate with cross-functional teams including Accounting and Business Planning
Minimize company losses and enhance customer satisfaction

Requirements

What you’ll need

BA/BS degree in Business Administration or equivalent
2 years of related work experience
Excellent written and verbal communication skills in English and Mandarin
Proficient in Microsoft Office, mainly Excel and Access
Ability to work confidently in a rapidly changing, fast-paced corporate environment
Organized and detail oriented

Benefits

Comp & perks

Medical, dental, vision, and life insurance
AD&D insurance
Paid Time Off
Employee Assistance Program (EAP)
401(k) plan

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

order reviewchargeback processingworkflow improvementbusiness process improvement

Soft Skills

communication skillsorganizational skillsdetail orientedcollaborationadaptability

Certifications

BA degreeBS degree