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Asurion

Sales Compliance Specialist, Bilingual

Asurion

Sales Compliance Specialist responsible for analyzing sales behavior patterns for compliance issues. Utilizing analytics to identify trends and support various Operations, Support & Product teams.

Posted 7/7/2026full-timeRemote • California • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in analyzing fraudulent activity and compliance issues through qualitative and quantitative methods, utilizing voice analytics software to enhance customer experience and business performance. Proficient in conducting audits and leveraging machine learning models for lead generation.

Highest-signal resume keywords
Fraud AnalysisCompliance MonitoringVoice Analytics SoftwarePower BIBilingual Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Qualitative AnalysisQuantitative AnalysisCustomer Interaction AuditsLead GenerationMachine Learning Models
Tools & Technologies
Microsoft Office SuiteVoice Analytics Software
Industry Keywords
FraudComplianceCustomer ServiceQuality AssuranceSales

About the role

Key responsibilities & impact
  • Help identify and trend fraudulent activity and compliance issues through interaction analysis
  • Perform qualitative and quantitative analysis to understand and report on impactful trends to customer experiences and business targets
  • Utilize voice analytics software to find specific call types and create custom views that add business value
  • Conduct thorough and accurate audits of customer interactions and Expert performance utilizing various lead generation sources, such as machine learning models

Requirements

What you’ll need
  • Bachelor's Degree or equivalent work experience in a relevant field
  • Minimum of 6 months previous experience in compliance, fraud, legal, sales, customer service, quality or related field preferred
  • Microsoft Office Suite
  • Power BI knowledge (preferred)
  • Bilingual proficiency is required (English and Spanish)

Benefits

Comp & perks
  • Competitive salary
  • Flexible working hours
  • Professional development budget
  • Health insurance