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Asurion

Sales Compliance Specialist

Asurion

Sales Compliance Specialist working remotely to analyze sales behavior patterns and compliance risks across various customer interactions. Producing insights for operations and support teams.

Posted 6/13/2026full-timeRemote • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact
  • Help identify and trend fraudulent activity and compliance issues through interaction analysis
  • Perform qualitative and quantitative analysis to understand and report on impactful trends to customer experiences and business targets
  • Utilize voice analytics software to find specific call types and create custom views that add business value
  • Conduct thorough and accurate audits of customer interactions and Expert performance utilizing various lead generation sources, such as machine learning models
  • Create visual reports that help create narratives to accompany data.

Requirements

What you’ll need
  • Bachelor’s Degree or equivalent work experience in a relevant field
  • Minimum of 6 months previous experience in compliance, fraud, legal, sales, customer service, quality or related field preferred
  • Microsoft Office Suite
  • Power BI knowledge (preferred)
  • Bilingual proficiency is required (English and Spanish).

Benefits

Comp & perks
  • Employee discounts
  • Health insurance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
qualitative analysisquantitative analysisvoice analyticsmachine learningdata visualizationauditingtrend analysisreporting
Soft Skills
communicationanalytical thinkingattention to detailproblem-solving