Astronomer

Customer Reliability Engineer, Airflow

Astronomer

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

AI Apply
Apply

Salary

💰 $130,000 - $160,000 per year

About the role

  • Learn and build expertise across several software engineering disciplines, including Airflow and data engineering, Kubernetes, Cloud Engineering.
  • Gain exposure to the big picture; learn about product, engineering, customer relationship management, and more.
  • Solve challenging Airflow problems for our customers.
  • Spend up to 25% of your time on side projects that contribute to Astronomer’s overall success.
  • Work directly with our customers’ data engineers, system admins, DevOps teams, and management.
  • Own the customer experience, working directly with customers to prioritize and solve issues, meet SLAs, and provide 'white glove' guidance on the path to production.

Requirements

  • Four years of professional experience (any industry)
  • Proven proficiency in Python, with a minimum of two years of experience
  • Experience with Kubernetes/Docker/Containers
  • Experience working with a distributed system with any major cloud provider (AWS, GCP, Azure)
  • Problem-solving and troubleshooting abilities
  • Work well with autonomy and independence
  • Strong written and verbal communication for connecting with our customers over our ticketing system and through Zoom.
  • Bonus points if you have: Experience in Airflow administration and DAG creation, Contributions to open-source projects, Customer Support experience, Familiarity with SQL and PostgreSQL, Experience with Databricks, Snowflake, Redshift, dbt, or other similar data engineering tools.
Benefits
  • Participate remotely within a fully distributed team.
  • Help maintain 24x7 coverage through a specified 6-hour pager period during your work day.
  • Participate in paid on-call rotation for weekend coverage.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
PythonKubernetesDockerAirflowSQLPostgreSQLDatabricksSnowflakeRedshiftdbt
Soft Skills
problem-solvingtroubleshootingautonomyindependencewritten communicationverbal communication