
Customer Reliability Engineer, Airflow
Astronomer
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $130,000 - $160,000 per year
About the role
- Learn and build expertise across several software engineering disciplines, including Airflow and data engineering, Kubernetes, Cloud Engineering.
- Gain exposure to the big picture; learn about product, engineering, customer relationship management, and more.
- Solve challenging Airflow problems for our customers.
- Spend up to 25% of your time on side projects that contribute to Astronomer’s overall success.
- Work directly with our customers’ data engineers, system admins, DevOps teams, and management.
- Own the customer experience, working directly with customers to prioritize and solve issues, meet SLAs, and provide 'white glove' guidance on the path to production.
Requirements
- Four years of professional experience (any industry)
- Proven proficiency in Python, with a minimum of two years of experience
- Experience with Kubernetes/Docker/Containers
- Experience working with a distributed system with any major cloud provider (AWS, GCP, Azure)
- Problem-solving and troubleshooting abilities
- Work well with autonomy and independence
- Strong written and verbal communication for connecting with our customers over our ticketing system and through Zoom.
- Bonus points if you have: Experience in Airflow administration and DAG creation, Contributions to open-source projects, Customer Support experience, Familiarity with SQL and PostgreSQL, Experience with Databricks, Snowflake, Redshift, dbt, or other similar data engineering tools.
Benefits
- Participate remotely within a fully distributed team.
- Help maintain 24x7 coverage through a specified 6-hour pager period during your work day.
- Participate in paid on-call rotation for weekend coverage.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PythonKubernetesDockerAirflowSQLPostgreSQLDatabricksSnowflakeRedshiftdbt
Soft Skills
problem-solvingtroubleshootingautonomyindependencewritten communicationverbal communication