Astro

Sales

• Building solid relationships with key clients, understanding their business needs, and assuring product or service satisfaction.
• Developing and executing strategic account plans to drive growth and maximize revenue from key accounts.
• Serving as major clients' main contact, answering questions, resolving concerns, and aggressively identifying upselling and cross-selling opportunities.
• Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients.
• Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market.
• Analyzing competitor activities and market dynamics, adjusting account strategies accordingly to maintain a competitive advantage.
• Serve as the link of communication between key customers and internal teams.
• Staying updated with industry trends and market developments, anticipating changes in clients' needs, and tailoring solutions to meet evolving requirements.
• Responsible for the company to achieve its target presence & revenue stream from the Hotels & Commercial Establishments.
• To manage a larger client base and constantly look for new clients.
• Responsible for continuously reviewing business process requirements to improve productivity & efficiency, thus contributing to lower operation costs.
• Identifying common sales roadblocks and feeding back client requirements into the product development process.
• Responsible to draw proposals to ensure that commercial establishments and hotels face minimum interruption in the event of a faulty DMS or SMATV system by providing efficient technical support & after-sales service from manufacturers/service providers to avoid loss of revenue & customer complaints.

Corporate Area Sales Manager