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Astrica

ServiceNow Technical Consultant – ITAM

Astrica

ServiceNow Technical Consultant implementing solutions for clients using ServiceNow platform and Agile methodology. Leading technical aspects of customer projects and collaborating with teams.

Posted 7/27/2026contractRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in delivering complex solutions on the ServiceNow platform, with a strong focus on IT Asset Management and Agile methodologies. Proven ability to lead technical workshops and provide oversight on solution design and quality assurance.

Highest-signal resume keywords
ServiceNow Platform ExperienceIT Asset Management (ITAM)Agile DeliverySolution DesignTechnical Oversight

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
ServiceNowIT Asset ManagementHardware Asset Management (HAM)Software Asset Management (SAM)Agile MethodologiesSolution DesignTechnical Quality AssuranceTechnical Workshop Leadership
Soft Skills
Client-Facing ConsultingCollaborationCoaching
Industry Keywords
Enterprise SaaS ImplementationsTechnical ConsultingDiscovery Workshops

Tech Stack

Tools & technologies
ServiceNow

About the role

Key responsibilities & impact
  • Dazzle clients! Participate in all technical aspects of delivering complex customer solutions on the ServiceNow platform
  • Build Stuff! Contribute on multiple Agile engagements
  • Influence! Define technical and design approaches, lead scrums, and advise technical consulting resources
  • Drive quality! Estimate time and effort for technical resources
  • Own the technical quality on customer projects
  • Assist with discovery workshops and collaborate closely with Business Process Consultants
  • Participate in internal knowledge sharing, coaching, and collaboration activities

Requirements

What you’ll need
  • 3+ years of ServiceNow platform experience
  • Hands-on expertise in IT Asset Management (ITAM) modules such as Hardware Asset Management (HAM) and Software Asset Management (SAM)
  • 3-5+ years of client-facing consulting experience delivering ServiceNow or enterprise SaaS implementations
  • Proven experience in Agile delivery
  • Strong capability in solution design and technical oversight
  • Demonstrated success in leading technical workshops

Benefits

Comp & perks
  • Flexibility is built in
  • Equal opportunity employer committed to a diverse and inclusive workplace