ServiceNow Technical Consultant, SPM

Astrica

ServiceNow Technical Consultant joining a remote team to implement solutions on the ServiceNow platform. Collaborating with clients to ensure best practices and enhance project quality while maintaining an agile approach.

Posted 7/27/2026contractRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in delivering complex solutions on the ServiceNow platform, with a strong focus on Strategic Portfolio Management (SPM) and Agile methodologies. Proven ability to lead technical workshops, oversee solution design, and ensure high-quality project delivery.

Highest-signal resume keywords

ServiceNow Platform ExperienceStrategic Portfolio Management (SPM)Agile DeliverySolution DesignClient-Facing Consulting Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNowAgile MethodologiesSolution DesignTechnical OversightCode ReviewsUser Story RefinementEpic DecompositionProject EstimationTechnical Quality AssuranceGo-Live Planning

Soft Skills

CollaborationCommunicationLeadership

Tools & Technologies

Astrica MethodologySaaS Implementations

Industry Keywords

Customer SolutionsTechnical ConsultingBusiness Process ConsultingEngagement Management

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Participate in all technical aspects of delivering complex customer solutions on the ServiceNow platform
Contribute on multiple Agile engagements, utilizing the Astrica methodology and tools to enhance project efficiency and quality
Define technical and design approaches, lead scrums, and advise technical consulting resources on development and configuration activities
Estimate time and effort for technical resources and proactively communicate progress to the Engagement Manager
Own the technical quality on customer projects, participate in code reviews, and oversee go-live planning efforts
Assist with discovery workshops and collaborate closely with Business Process Consultants

Requirements

What you’ll need

3+ years of ServiceNow platform experience, including hands-on expertise in Strategic Portfolio Management (SPM)
3-5+ years of client-facing consulting experience delivering ServiceNow or enterprise SaaS implementations
Proven experience in Agile delivery, leading sprint ceremonies, refining user stories, decomposing epics, and aligning development to business priorities
Strong capability in solution design and technical oversight
Demonstrated success in leading technical workshops, while advising on out-of-the-box vs. custom SPM solutions

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities