Regional IoT Technical Lead
Astreya
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇮🇳 India
Visit company websiteJob Level
Senior
Tech Stack
AzureIoTServiceNow
About the role
- Provide advanced technical leadership and operational support for IoT-based Smart Building Solutions.
- Ensure system reliability, compliance, and performance.
- Own the technical performance and operational integrity of all IoT-based systems and devices.
- Provide expert-level diagnostics and support for Azure IoT services.
- Maintain comprehensive knowledge of all deployed solutions, configurations, and dependencies.
- Lead root cause analysis and present investigatory findings.
- Manage and resolve ServiceNow and ICM tickets.
- Maintain and troubleshoot network connectivity, including port configurations.
- Support lifecycle planning, preventative maintenance, and system refresh efforts.
- Create and maintain region-specific technical documentation.
Requirements
- Bachelor’s degree in Engineering, Computer Science, or a related field.
- 5+ years of experience in IoT systems, smart building technologies, or enterprise technical operations.
- Advanced knowledge of Azure IoT, telemetry systems, and remote diagnostics.
- Strong expertise in network infrastructure, including port/firewall configurations and connectivity protocols.
- Experience with ServiceNow, ICM, and enterprise support tools.
- Proven ability to create and manage technical documentation and knowledge bases.
Benefits
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IoT systemssmart building technologiesAzure IoTtelemetry systemsremote diagnosticsnetwork infrastructureport configurationsfirewall configurationsconnectivity protocolstechnical documentation
Soft skills
technical leadershipoperational supportroot cause analysisproblem-solvingcommunication
Certifications
Bachelor’s degree in EngineeringBachelor’s degree in Computer Science