Regional Customer Director – West

AstraZeneca

Regional Customer Director leading scientific engagement and advocacy for AstraZeneca's ATTR brand in the West Region. Collaborating with cross-functional teams and representing the brand at key engagements.

Posted 7/8/2026full-timeLos Angeles • Arizona, California, Colorado, Washington • 🇺🇸 United StatesLead💰 $190,572 - $233,538 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in scientific advocacy and strategic planning within the pharmaceutical and biotech sectors, with a strong ability to engage KOLs and lead cross-functional initiatives. Proficient in leveraging digital tools and analytics to enhance project execution and stakeholder engagement.

Highest-signal resume keywords

Pharmaceutical ExperienceCross-Functional LeadershipScientific CompetenceProject ManagementCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementScientific ExchangeDisease-State ExpertiseClinical Discussion EngagementStrategic Planning

Soft Skills

Critical ThinkingInfluence Without AuthorityCommunication

Tools & Technologies

CRM SystemsDigital ToolsAnalytics

Industry Keywords

PharmaceuticalBiotechKOL EngagementMarket AccessMedical Affairs

About the role

Key responsibilities & impact

Identify, engage, and develop KOLs to advance scientific advocacy and inform strategic planning.
Deliver compliant, high‑quality scientific exchange grounded in strong disease‑state expertise.
Surface, synthesize, and communicate field insights to build brand and medical strategy.
Lead and support national and regional initiatives, ensuring well-adapted project execution.
Partner with cross‑functional teams to align field execution with national objectives.
Represent the brand at congresses, professional societies, and scientific engagements.
Navigate sophisticated customer environments and influence without authority.
Leverage digital tools, CRM systems, and analytics to improve engagement quality and insight generation.
Apply sound operational and financial judgment in managing projects and vendor partnerships.

Requirements

What you’ll need

Bachelor’s degree.
10+ years of pharmaceutical or biotech experience.
Experience across multiple functional areas such as Sales, District Sales Management, Brand, Market Access, TLL, Regional Marketing, or Medical Affairs.
Demonstrated scientific competence and ability to engage in complex clinical discussions.
Proven track record to lead cross-functional initiatives and deliver high-quality project outcomes.
Strong communication, critical thinking, and influence‑without‑authority capabilities.
Ability to travel up to 50–60%.

Benefits

Comp & perks

Health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans.
Paid vacation and holidays.
Paid leaves.
Qualified retirement program [401(k) plan].
Short-term incentive bonus opportunity.
Eligibility to participate in equity-based long-term incentive program (salaried roles).