Patient Education Manager, Hematology, Nephrology

AstraZeneca

Patient Education Manager for hematology and nephrology roles at Alexion. Engaging patients and supporting healthcare providers through education and outreach programs.

Posted 5/1/2026full-timeCincinnati • Missouri, Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Create and manage regional patient engagement plans including patient educational events, community engagements, and face-to-face patient interactions
Deliver in depth disease state and product education to inform and empower patients/caregivers as they navigate their rare disease journey
Develop and execute comprehensive patient programming strategies that prioritize patient needs
Tailor initiatives to provide relevant education, support, and resources, optimizing patient engagement and outcomes across therapeutic areas
Educate prescribed patients and their caregivers regarding how to prepare for and what to expect during the infusion process for Alexion products
Capture and report local business insights to enhance strategic plans and improve patient experience
Set up and participate in events and educational initiatives for patients and caregivers on behalf of Alexion per approved policy
Partner with Alexion Patient Advocacy Team to drive engagement and partnership
Proactively seek opportunities to improve processes and outcomes, embracing change and innovation to enhance patient support and results
Collaborate effectively, building and maintaining strong relationships with cross functional team (i.e. Commercial, Medical, Marketing, and Patient Services) to ensure alignment of patient education initiatives with overall business strategies, driving optimal patient outcomes
Execute field visits at infusion centers and focused HCOs to provide in-depth education and training on dosing and administration of Alexion products, disease state, and REMS requirements/procedures, and provide ongoing support

Requirements

What you’ll need

Minimum of 5 years total business experience in the healthcare or biotech industry
Bachelor's Degree is required; a nursing, allied health, healthcare administration or rare disease support background is desired (advanced degree a plus)
Previous experience with IV infused products
Ability to travel up to 60-80% within a territory is required; ability to travel to meetings/trainings/programs as necessary which may include evenings and weekends
Excellent presentation skills to diverse stakeholders in varied settings that may include up to 150+ people
Ability to work independently and manage time effectively to prioritize field activities
Excellent communication and interpersonal skills, with the ability to effectively engage with healthcare professionals and patients.
High initiative, solid work ethic, and consistent accountability
Demonstrated success working within cross-functional teams, including the ability to collaborate across functions in a field-based role
Valid driver's license and clean driving record

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

patient engagementdisease state educationpatient programming strategiesinfusion process educationbusiness insights reportingeducation and training on dosingREMS requirementsIV infused productshealthcare administrationrare disease support

Soft Skills

presentation skillstime managementcommunication skillsinterpersonal skillsinitiativework ethicaccountabilitycollaborationrelationship buildingindependence

Certifications

Bachelor's Degreeadvanced degree