Director

• Responsible for the leadership, lifecycle management and continuous improvement of assigned system processes, guidelines and user manuals
• Collaborate closely with BPM Lead to confirm alignment of managed processes with overarching higher- level processes
• Engage and influence internal and external key stakeholders to drive the system processes strategy, development and continuous improvement within the allocated area
• Communicate and provide input to Business Process Management Office and Process Owners for evaluation of new SOPs and regulations related to the process
• As the primary point of contact for Global Clinical Solutions processes: Understands the system processes, technology and services the study team relies on, their needs and pain points.
• Ensures the effective resolution of system process risks and issues that impede the Study Teams progress and effective delivery.
• Share lessons learned and best practice recommendations with the Study Team and with GCS personnel to drive continuous improvement.

Functional Process Owner, Clinical System Access Management – Associate Director

Director, Retail and Assets Management

Partner Director, CEE