Advisor, PET Operations
Cardinal Health
Contract Operations Specialist
AstraZeneca
full-time
Posted on:
Location Type: Hybrid
Location: Gaithersburg • Maryland • 🇺🇸 United States
Visit company websiteSalary
💰 $81,592 - $122,389 per year
Job Level
Mid-LevelSenior
About the role
- Validate, Monitor and Update Customer Master Data.
- Work with Customer Facing Team and Customers to obtain accurate membership rosters
- Process, monitor, review, measure, track, validate, research, analyze and report on customer activity/utilization reported by contract customers, wholesalers, and others using chargebacks, rebates and sales data.
- Understand and interpret contract language and regulations as it relates to contract setup and maintenance to ensure accurate calculation of customer reimbursements.
- Develop and maintain strong working relationships to facilitate the exchange of key information, understand and address needs, and clarify contract requirements with internal and external customers.
- Collaborate with peers to manage priorities and coordinate efforts with a focus on providing excellent customer service.
- Contribute to contract management and strategy approaches through knowledge of reimbursement arrangements and potential business operations capabilities.
- Meet and understand all compliance-related requirements such as completion of mandatory training, adherence to audit controls, and adherence to all AZ policies, SOPs, job aids, and Sarbanes-Oxley requirements.
- Participate on cross-functional teams lending support and input from a Market Access perspective as well as special projects as assigned by management.
- Develop and communicate reporting techniques/tools emphasizing trend analysis as it relates to strategy development, contract performance, and compliance.
- Proactively seeks and recommends enhancements and improvements in Market Access claims processes, including recommending resources, new approaches, negotiating agreeable solutions, or involving next-level management as needed.
Requirements
- Bachelor’s degree
- 3 plus years business experience
- Contract Language Experience
- Logic and mathematical skills
- Highly proficient in Excel, Word & Power Point
- Demonstrated ability to manage multiple tasks/projects simultaneously
- Strong attention to detail and trends
- MBA (Desired)
- Understanding of AZ business model with specific knowledge of contract operations (Desired)
- Pharmaceutical or related healthcare business experience (Desired)
- Specialty Pharmacy experience (Desired)
Benefits
- qualified retirement program [401(k) plan]
- paid vacation and holidays
- paid leaves
- health benefits including medical, prescription drug, dental, and vision coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer master data validationcontract language interpretationdata analysistrend analysisreimbursement arrangementschargebacksrebatessales data processingcompliance adherencecontract management
Soft skills
relationship buildingcustomer servicecollaborationattention to detailmulti-taskingproblem-solvingcommunicationorganizational skillsstrategic thinkingproactive improvement
Certifications
Bachelor's degreeMBA
