Astrana Health

HR Operations – Benefits Coordinator

Astrana Health

full-time

Posted on:

Location Type: Hybrid

Location: Alhambra • California • United States

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Salary

💰 $22 - $25 per hour

About the role

  • Provide day-to-day operational and administrative support to the Human Resources team including documentation preparation, data entry, employee records maintenance, and responding to routine HR inquiries.
  • Support employee onboarding processes including new hire documentation, background checks, onboarding coordination, and I-9 verification.
  • Maintain accurate and up to date employee records within the HRIS system and ensure employee files are maintained in compliance with company policies and regulatory requirements.
  • Assist with employee offboarding processes including separation documentation, HRIS updates, and coordination with payroll, benefits, and other internal departments.
  • Respond to employee inquiries related to HR policies, procedures, and employee programs, escalating more complex matters to appropriate HR leadership when necessary.
  • Assist with preparation of HR reports, tracking logs, and documentation to support HR operations and compliance requirements.
  • Support HR initiatives and projects as assigned.
  • Provide day-to-day support to the Benefits Administrator in the administration of employee benefit programs including medical, dental, vision, life insurance, disability, and voluntary benefits.
  • Assist with employee benefits enrollment processes including new hire enrollments, qualifying life event changes, eligibility updates, and benefit terminations.
  • Respond to routine employee inquiries regarding benefits eligibility, enrollment procedures, plan options, and vendor contacts.
  • Maintain benefits related records and assist with documentation to ensure accuracy and compliance with company policies and applicable regulations.
  • Support open enrollment planning and administration, including employee communications, enrollment tracking, and documentation support.
  • Coordinate with benefits vendors and internal teams to ensure timely and accurate processing of benefit enrollments and changes.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or a related field preferred; a combination of relevant work experience and education equivalent to a BA/BS will be considered in lieu of a formal degree.
  • Minimum of 3 years of experience in Human Resources, HR operations, or HR coordination, supporting employee lifecycle processes and HR administrative functions.
  • Experience working with HR systems such as ADP Workforce Now or similar HRIS platforms.
  • Experience supporting employee onboarding, HR records administration, and HR operational processes.
  • Experience assisting with benefits administration processes including employee enrollment, eligibility updates, and employee benefits inquiries.
  • Strong organizational skills with excellent attention to detail and ability to manage multiple priorities.
  • Strong communication and interpersonal skills with a customer service oriented approach when supporting employees and managers.
  • Demonstrated ability to manage HR processes and administrative workflows with limited supervision while maintaining accuracy and responsiveness.
  • Preferred Qualifications
  • 5 or more years of experience supporting HR operations, HR coordination, or HR generalist functions.
  • Experience supporting benefits administration including open enrollment, life event changes, and vendor coordination.
  • Experience working with healthcare organizations, physician groups, IPA or MSO environments, clinic operations, or hospital workforce operations.
  • Familiarity with HR compliance practices and employee records management standards.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HRISemployee onboardingbenefits administrationdata entryemployee records maintenanceHR reportingcompliance managementdocumentation preparationseparation documentationenrollment tracking
Soft Skills
organizational skillsattention to detailcommunication skillsinterpersonal skillscustomer service orientationability to manage multiple prioritiesresponsivenessindependenceproblem-solvingcollaboration