Astra Finance

Compliance

• Astra builds mission-critical infrastructure for moving money instantly at scale, processing billions in annual transaction volume.
• Serve as a key partner for customers navigating compliance obligations and audits.
• Provide direct support for customer audits: gather evidence, prepare reports, and answer audit inquiries.
• Perform periodic reviews of customer KYC/AML processes to ensure they meet Astra’s compliance standards.
• Validate customer onboarding and monitoring methods; escalate issues when gaps are identified.
• Collaborate with Compliance, Risk, and Engineering teams to improve internal controls, documentation, and review workflows.
• Maintain accurate records and assist in drafting compliance documentation, policies, and procedures.
• Serve as a trusted point of contact for customers to help them navigate compliance requirements confidently.

Compliance Specialist

Technical Account Manager

• Astra builds mission-critical infrastructure for moving money instantly at scale (real-time transfers, bank debits, card disbursements, compliance)
• Technical Account Manager is the first line of technical troubleshooting for customers across the integration lifecycle
• Respond to inbound inquiries, investigate and resolve integration issues, assist with technical client configurations, and provide clear guidance
• Partner with Integrations team to onboard new customers and validate integrations
• Contribute to knowledge base by writing and improving technical documentation, FAQs, and guides
• Collaborate with Engineering and Product on product solutions, testing, and validation; escalate complex issues as needed
• Investigate technical environments, identify root causes, and translate technical details into clear, actionable communication