Astound Digital

Salesforce Portfolio Manager

Astound Digital

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

SeniorLead

Tech Stack

SDLC

About the role

  • Overall responsibility for the delivery team supporting both client success and sales teams.
  • Create frameworks and approaches to key consultancy offerings to give structure and confidence to our customer, and support scoping new client engagements and involvement in pitches
  • Responsible for delivering the quarterly and yearly strategic goals for the market delivery team and how this aligns to the teams personal objectives
  • Grow our accounts across the full range of Astound’s services through development of client strategies and plans supporting client success teams.
  • Drive demand, improve win-rates and increase client advocacy by positively impacting Astound’s positioning as modern Salesforce experts through thought leadership, market knowledge and insight
  • Drive and win billable consulting engagements
  • Work with our Global Consulting market leads to support the development of the consultancy team proposition around the two key areas of structured digital strategy and digital change and the development of consultancy propositions and go-to-market strategies
  • Understand Salesforce market trends.
  • Salesforce Expertise: Stay updated on the latest Salesforce features, applying this knowledge to enhance outcomes and propose innovative solutions. Provide thought leadership on Salesforce best practices, tools, and methodologies to drive successful project deliveries.
  • Familiarize the team with customer’s needs and development process.
  • Take ownership of the project. Collaborate with the project team to drive closure to problems and open issues.

Requirements

  • Overall experience of 7+ years with a minimum of 5+ years serving as a Subject Matter Expert/Client Portfolio Manager for Salesforce Core or other capability technical implementations.
  • Excellent knowledge of Salesforce Community
  • Strong understanding of Salesforce SDLC.
  • Proven background in driving digital innovation across technology, customer experience, data, process, and service offerings from development of the vision and strategy, obtaining internal support and approvals through business case development through to leading the execution of the plan.
  • Demonstrated experience successfully building and managing a team
  • Bachelor’s degree preferred; Master’s degree plus
  • 2+ Salesforce certifications
Benefits
  • Off-the-Charts Career Growth: Сlear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing;
  • Well-being is Top Priority: Parental leave, flexible time off, comprehensive health and medical plans;
  • Real Work-Life Balance: Remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level;
  • Culture of Success: Culture of collaboration that encourages innovation every step of the way; 8 offices spanning four continents bring diverse perspectives that drive tangible results for our clients worldwide.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SalesforceSalesforce CommunitySalesforce SDLCdigital strategydigital changeproject managementbusiness case developmentconsultancy propositionsgo-to-market strategiesthought leadership
Soft skills
client successteam managementcollaborationproblem-solvingstrategic planningcommunicationleadershipinnovationcustomer experienceadvocacy
Certifications
Salesforce certifications