Astound Digital

Architect

• Design and implement enterprise-grade, composable commerce frontends using React, Next.js, and headless CMS platforms, ensuring AI-ready architectures for personalization, search, and automation.
• Lead technical discovery and solution design for headless and composable commerce projects, integrating AI/ML-powered services (e.g., dynamic pricing, chatbots, predictive search).
• Architect API-first, cloud-native solutions leveraging MACH principles, ensuring seamless integrations with PIM, DAM, CDP, and AI-driven analytics tools.
• Collaborate with AI/ML teams to enhance e-commerce experiences through generative AI (e.g., product descriptions, content automation), recommendation engines, and NLP-powered search.
• Serve as a client-facing technical advisor, guiding enterprises on composable commerce strategies, AI adoption, and headless tech stack selection.
• Drive presales engagements, crafting proposals that highlight composable, AI-enhanced commerce solutions and their business impact.
• Mentor and upskill frontend teams on headless best practices, AI integration patterns, and performance optimization.
• Stay ahead of industry trends, evaluating emerging commerce tools, serverless architectures, and innovations.

Lead Architect – Composable & Headless Commerce

Project Manager

• Own and monitor project schedule and budget within defined scope, resources and timeline;
• Provide leadership and motivation of project team members to meet project objectives;
• Proactively identify and efficiently resolve project related problems;
• Remain a neutral party between engineering and business worlds in solving project’s problems;
• Perform integrated change control with impact analysis and authorization of changes with project stakeholders;
• Work within the process model defined by organization;
• Own risk management process;
• Establish and efficiently manage communications among project stakeholders;
• Proactively communicate project status, issues and risks to client and other stakeholders;
• Build and maintain working relationships with senior level business managers, cross functional teams and peers on projects;
• Own decision making within defined level of authority.

Sales

• Overall responsibility for the delivery team supporting both client success and sales teams.
• Create frameworks and approaches to key consultancy offerings to give structure and confidence to our customer, and support scoping new client engagements and involvement in pitches
• Responsible for delivering the quarterly and yearly strategic goals for the market delivery team and how this aligns to the teams personal objectives
• Grow our accounts across the full range of Astound’s services through development of client strategies and plans supporting client success teams.
• Drive demand, improve win-rates and increase client advocacy by positively impacting Astound’s positioning as modern Salesforce experts through thought leadership, market knowledge and insight
• Drive and win billable consulting engagements
• Work with our Global Consulting market leads to support the development of the consultancy team proposition around the two key areas of structured digital strategy and digital change and the development of consultancy propositions and go-to-market strategies
• Understand Salesforce market trends.
• Salesforce Expertise: Stay updated on the latest Salesforce features, applying this knowledge to enhance outcomes and propose innovative solutions. Provide thought leadership on Salesforce best practices, tools, and methodologies to drive successful project deliveries.
• Familiarize the team with customer’s needs and development process.
• Take ownership of the project. Collaborate with the project team to drive closure to problems and open issues.

Salesforce Portfolio Manager

Account Executive

• Drive consultative sales cycles — own the end-to-end process from prospecting and qualification to proposal and close.
• Sell Astounds full suite of Salesforce services including advisory, implementation, and managed services to enterprise customers.
• Partner closely with Salesforce Account Executives, VPs of Sales, and Cloud Specialists to identify joint opportunities and co-sell strategic deals.
• Lead discovery sessions with clients to uncover challenges, define business goals, and position tailored Salesforce-led solutions.
• Build strong executive relationships with client stakeholders, becoming a trusted advisor who aligns digital strategy with measurable outcomes.
• Identify and execute growth opportunities through upsells, cross-sells, and renewals—maximizing long-term customer value.
• Collaborate internally with delivery and marketing teams to shape proposals, scope engagements, and ensure client success post-sale.
• Represent Astound at Salesforce and industry events to expand your network, strengthen partnerships, and generate qualified leads.

Sales Consultant

Backend Engineer

• Guide a team of Salesforce developers and engineers, providing technical direction, code reviews, and mentorship to ensure high-quality delivery.
• Own the technical vision and solution architecture for Salesforce B2B Commerce and multi-cloud implementations.
• Lead technical discussions, workshops, and presentations with client stakeholders to define requirements and demonstrate Astound’s Salesforce capabilities.
• Collaborate on RFP responses, solution estimates, demos, and technical presentations that highlight our value and expertise.
• Stay ahead of Salesforce product updates and industry trends to identify opportunities for process optimization, reusable solutions, and accelerators.
• Oversee the development lifecycle, ensuring adherence to best practices, robust architecture, and efficient performance across projects.
• Work closely with delivery leads, project managers, and business consultants to align technical solutions with business objectives.

Salesforce B2B Technical Architect

• Design and configure the Salesforce.com application to build customized solutions driving key business processes;
• Manage CRM (Salesforce.com) and integrate requirements into other systems;
• Partner with the internal team to drive utilization and integration between systems;
• Manage system release schedule and rollout;
• Perform support and development activities for applications/projects assigned;
• Be a thought leader in how to best leverage Salesforce capabilities to improve organizational efficiency and effectiveness using improved features/functionality or process improvement;
• Research Salesforce.com capabilities as needed to satisfy business requirements, and provide gap analysis;
• Develop custom applications using Apex, Visualforce (very rare cases), Aura and Lightning Web Components, JavaScript, HTML, and CSS, as needed; as well as declarative tools: flows, process builders etc.
• Author and Maintain System Configuration Documentation.
• Work with the latest AI technologies to simplify the development process.

Senior Salesforce Consultant

Salesforce Developer

• Lead Salesforce project development teams
• Work on presales activities including responding to RFP/pursuits, estimating, demos, and client presentations
• Assist in client discussions and presentations to showcase the organization's Salesforce practice capabilities, tailoring offerings to meet specific client needs.
• Provide expert guidance and consultation to clients and team members on Salesforce best practices, solutions, and opportunities for process improvements.
• Handle client escalations professionally and efficiently, working towards resolution.
• Understand Salesforce market trends.
• Salesforce Expertise: Stay updated on the latest Salesforce features, applying this knowledge to enhance outcomes and propose innovative solutions. Provide thought leadership on Salesforce best practices, tools, and methodologies to drive successful project deliveries.
• Familiarize the team with customer’s needs and development process;
• Take ownership of the project. Collaborate with the project team to drive closure to problems and open issues;