Strategic Account Manager

ASTEC

Strategic Account Manager at Asurint responsible for client relationship management and revenue growth. Collaborating with clients and internal teams to drive product utilization and satisfaction.

Posted 6/19/2026full-timeRemote • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Establishes Asurint as a strategic partner to our clients and key stakeholders, while delivering customer and industry intelligence to drive retention and revenue growth.
Develops a precise and thorough strategic account plan detailing specific and relevant information about all aspects of assigned accounts with the end goal of retaining and growing assigned client base.
Works directly, professionally, and collaboratively with clients, internal teams (e.g., Product, Implementation, Client Support), and other cross-functional teams as required to meet client needs.
Monitors and analyzes service levels on assigned account base to ensure on-time delivery, and proactively addresses areas of opportunity as they are identified.
Conducts consultative reviews, QBR’s and consistent client meetings, and provides summaries to Asurint leaders outlining tasks completed, established action items, and analysis of marketing/growth opportunities to drive product utilization and performance.
Demonstrates knowledge of Asurint’s products, services, processes, and procedures to effectively communicate Asurint’s advantage to our clients and create alignment between our clients and our internal teams.
Collaborates with Client Implementation to onboard and integrate new clients and monitor new client revenue realization.
Develops and maintains knowledge of how to read, interpret, analyze, and provide suggestions and/or ideas on how to improve and monitor client account settings, processes, procedures, pricing, packages, etc.
Identifies risks and presents developed solutions to internal and external stakeholders.
Monitors, evaluates, and reports on account health, and works proactively to ensure superior client satisfaction.
Travels to client locations to resolve issues and collaborate on new opportunities and solutions as needed.
Other duties as required.

Requirements

What you’ll need

Experience managing between $2,500,000 to $5,000,000 or more in client revenue is preferred.
Proven success retaining existing business and identifying new business opportunities is required.
Experience project managing client initiatives from start to finish is required.
Experience presenting to executive-level audiences both in-person and virtually is required.
Experience handling objections and demonstrating negotiation skills is required.
Experience working with information technology development is preferred.
Strong organizational skills and analytical thinking is required.
Experience with background screening is preferred.
Proficiency in MS Office (Outlook, Excel, Word) or similar software is required.
Relevant business management systems such as general ledger, HRIS, CRM, etc. is preferred.
Salesforce is preferred.
Bachelor’s degree in a related field or equivalent work experience is required.
If you do any work-related driving while at Asurint, a driver’s license and ability to maintain a driving record that is satisfactory to the company’s liability insurance carrier is required.
5 to 7 years of relevant experience is preferred.

Benefits

Comp & perks

Medical, dental and vision effective first day of employment
401(k) with employer match
Paid time off
10 company-paid holidays
Employee Assistance Program
Wellness Program
Paid Bereavement
Pet Bereavement
Pet Insurance
Volunteer time off
Telecommuting Stipend
Professional development programs
Short-term disability
Company-paid long-term disability
Company-paid life insurance
Flexible spending/health savings accounts
Employee referral bonus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementanalytical thinkingclient revenue managementnegotiation skillsbackground screeningbusiness management systemsdata analysisclient onboardingaccount health monitoringservice level analysis

Soft Skills

organizational skillscommunication skillscollaborationconsultative skillsproblem-solvingclient satisfaction focuspresentation skillsrelationship managementstrategic planningproactive approach