Account Manager

ASTEC

. Responsible for managing a portfolio of clients and retaining client revenue.

Posted 4/21/2026full-timeRemote • Ohio • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Responsible for managing a portfolio of clients and retaining client revenue.
Drive revenue growth and maximize profitability of the book of business.
Serve as a liaison between clients and internal teams for timely service delivery.
Connect with key business executives to generate new revenue opportunities.
Develop account plans detailing relevant information about assigned accounts.
Analyze industry trends and identify opportunities for clients.
Monitor service levels to ensure on-time delivery and client satisfaction.
Track and exceed sales targets aligned with company objectives.
Demonstrate knowledge of Asurint’s products and services to clients.
Collaborate with teams to onboard and integrate new clients.
Prepare and present business reviews to assigned clients.
Establish Asurint as a strategic partner to clients.
Monitor and report on account health to ensure superior satisfaction.
Travel to client locations to resolve issues and present solutions.

Requirements

What you’ll need

Experience working in a software or BPO account management environment is preferred.
Experience managing $3,000,000 or more in client revenue is preferred.
Experience presenting to audiences both in-person and virtually is preferred.
Experience handling objections and demonstrating negotiation skills is preferred.
Experience working with Information Technology development is preferred.
Experience working in sales to onboard, retain and generate new business opportunities.
Strong organizational skills required.
Experience with the legal/court system is preferred.
Experience with background screening is preferred.
Proficiency in MS Office (Outlook, Excel, Word) or similar software is required.
Relevant business management systems such as general ledger, HRIS, CRM, etc. is preferred.
Salesforce is preferred.
Bachelor’s degree or equivalent work experience is required.
If you do any work-related driving while at Asurint, a driver’s license and ability to maintain a driving record that is satisfactory to the company’s liability insurance carrier is required.
2 to 5 years is preferred.

Benefits

Comp & perks

Medical, dental and vision effective first day of employment
401(k) with employer match
Paid time off
10 company-paid holidays
Employee Assistance Program
Wellness Program
Paid Bereavement
Pet Bereavement
Pet Insurance
Volunteer time off
Telecommuting Stipend
Professional development programs
Short-term disability
Company-paid long-term disability
Company-paid life insurance
Flexible spending/health savings accounts
Employee referral bonus

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

account managementsalesnegotiationclient retentionrevenue growthbusiness developmentdata analysispresentation skillsbackground screeninglegal/court system knowledge

Soft Skills

organizational skillscommunicationclient relationship managementproblem-solvingteam collaborationstrategic thinkingtime managementadaptabilitycustomer serviceobjection handling

Certifications

Bachelor’s degreedriver’s license