Salary
💰 $170,000 - $200,000 per year
About the role
- Work closely with customers during the implementation process to ensure our solutions deliver value quickly and effectively.
- Gather insights from real-world use cases and translate customer feedback into product improvements.
- Engage directly with customers during implementation to uncover workflows, needs, and friction points that shape product direction.
- Translate customer insights into product requirements, user stories, and prioritized backlog items.
- Collaborate with engineering and design to build and ship features that improve customer adoption and long-term success.
- Define and track success metrics to evaluate feature effectiveness and inform iteration.
- Ensure the product balances immediate customer implementation needs with scalable solutions for the broader market.
Requirements
- 3–5+ years of product management experience in a fast growing Saas company
- Prior experience in a customer-facing technical role (TAM, Implementation Specialist, or Customer Success Manager) strongly preferred.
- Demonstrated ability to translate complex customer needs into clear product requirements.
- Proven track record of shipping impactful features in collaboration with engineering and design.
- Excellent communication skills with both customers and cross-functional teams.
- Thrive in a fast-paced, high-growth environment.
- Competitive Compensation: Enjoy a competitive salary and equity package!
- Offers Equity
- Comprehensive Health Care: Access to multiple medical plans with an HSA option and minimal out-of-pocket expenses. Certain plans covered 100%.
- Dental Insurance: We protect those pearly whites
- Vision Insurance: Everyone can see clearly now at Assured
- Life Insurance: It's on the house! Provided at no cost to you
- Paid Time Off: Uncapped vacation days and paid holidays. Take that vacation!
- Family Leave: Maternity and paternity leave options
- Financial Wellness: 401(k) contribution with Assured contributing 3% of your income, even if you don't contribute
- Flexible Spending Accounts: Health and dependent care FSAs for pre-tax flexible spending
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementcustomer insightsuser storiesbacklog managementsuccess metricsfeature shippingimplementationSaaS
Soft skills
communicationcollaborationcustomer engagementproblem-solvingadaptability