Assured

Lead Data Analyst, Customer Insights

Assured

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $160,000 - $175,000 per year

Job Level

Tech Stack

About the role

  • Bridge business and data: Connect customers, Product, Sales, and Client Engagement, translating business needs into clear, measurable analytics.
  • Own the flow of insight: Lead requirements gathering, reporting alignment, and data storytelling to ensure analytics drive strategy.
  • Spot trends and tell the story: Surface patterns, gaps, and “what changed?” moments in customer data—and drive investigations to resolution.
  • Be the analytics voice in the room: Represent Product Analytics in key client and partner calls, turning feedback into actionable insights.
  • Deliver clarity through data: Collaborate with analysts to build dashboards and metrics that answer priority business questions.
  • Lead proactive discovery: Explore customer behavior, pilots, and trends to inform product and go-to-market strategies.
  • Champion customer-facing insights: Support initiatives like engagement portals and reporting, translating data into clear, compelling stories.
  • Elevate the craft: Partner with the Product Analytics team to ensure consistent, high-quality, and impactful outputs.

Requirements

  • 5+ years in Data Analytics. Business Analysis, Product Analytics, or other data-driven roles.
  • Proven experience gathering and documenting business/reporting requirements across diverse teams.
  • Fluency in reporting frameworks, dashboards, and data visualization writing in SQL.
  • Comfort with ambiguity: You adapt quickly in evolving technical environments.
  • Strategic & hands-on: Confident moving from high-level discussions to deep analysis.
  • Exceptional communication: Clear, concise, and confident with executives and stakeholders.
  • Collaborative mindset: You’re a translator who listens, probes, and connects the dots.
  • Curiosity: You care about the why, not just the what.
Benefits
  • Competitive Compensation: Enjoy a competitive salary and equity package!
  • Comprehensive Health Care: Access to multiple medical plans with an HSA option and minimal out-of-pocket expenses. Certain plans covered 100%.
  • Dental Insurance: We protect those pearly whites
  • Vision Insurance: Everyone can see clearly now at Assured
  • Life Insurance: It's on the house! Provided at no cost to you
  • Paid Time Off: Uncapped vacation days and paid holidays. Take that vacation!
  • Family Leave: Maternity and paternity leave options
  • Financial Wellness: 401(k) contribution with Assured contributing 3% of your income, even if you don't contribute
  • Flexible Spending Accounts: Health and dependent care FSAs for pre-tax flexible spending
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Data AnalyticsBusiness AnalysisProduct AnalyticsReporting RequirementsData VisualizationSQLDashboardsData StorytellingMetrics DevelopmentTrend Analysis
Soft Skills
Exceptional CommunicationCollaborative MindsetCuriosityAdaptabilityStrategic ThinkingHands-on ApproachListening SkillsProbing SkillsInsight GenerationClient Engagement