
Lead Data Analyst, Customer Insights
Assured
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $160,000 - $175,000 per year
Job Level
Tech Stack
About the role
- Bridge business and data: Connect customers, Product, Sales, and Client Engagement, translating business needs into clear, measurable analytics.
- Own the flow of insight: Lead requirements gathering, reporting alignment, and data storytelling to ensure analytics drive strategy.
- Spot trends and tell the story: Surface patterns, gaps, and “what changed?” moments in customer data—and drive investigations to resolution.
- Be the analytics voice in the room: Represent Product Analytics in key client and partner calls, turning feedback into actionable insights.
- Deliver clarity through data: Collaborate with analysts to build dashboards and metrics that answer priority business questions.
- Lead proactive discovery: Explore customer behavior, pilots, and trends to inform product and go-to-market strategies.
- Champion customer-facing insights: Support initiatives like engagement portals and reporting, translating data into clear, compelling stories.
- Elevate the craft: Partner with the Product Analytics team to ensure consistent, high-quality, and impactful outputs.
Requirements
- 5+ years in Data Analytics. Business Analysis, Product Analytics, or other data-driven roles.
- Proven experience gathering and documenting business/reporting requirements across diverse teams.
- Fluency in reporting frameworks, dashboards, and data visualization writing in SQL.
- Comfort with ambiguity: You adapt quickly in evolving technical environments.
- Strategic & hands-on: Confident moving from high-level discussions to deep analysis.
- Exceptional communication: Clear, concise, and confident with executives and stakeholders.
- Collaborative mindset: You’re a translator who listens, probes, and connects the dots.
- Curiosity: You care about the why, not just the what.
Benefits
- Competitive Compensation: Enjoy a competitive salary and equity package!
- Comprehensive Health Care: Access to multiple medical plans with an HSA option and minimal out-of-pocket expenses. Certain plans covered 100%.
- Dental Insurance: We protect those pearly whites
- Vision Insurance: Everyone can see clearly now at Assured
- Life Insurance: It's on the house! Provided at no cost to you
- Paid Time Off: Uncapped vacation days and paid holidays. Take that vacation!
- Family Leave: Maternity and paternity leave options
- Financial Wellness: 401(k) contribution with Assured contributing 3% of your income, even if you don't contribute
- Flexible Spending Accounts: Health and dependent care FSAs for pre-tax flexible spending
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data AnalyticsBusiness AnalysisProduct AnalyticsReporting RequirementsData VisualizationSQLDashboardsData StorytellingMetrics DevelopmentTrend Analysis
Soft Skills
Exceptional CommunicationCollaborative MindsetCuriosityAdaptabilityStrategic ThinkingHands-on ApproachListening SkillsProbing SkillsInsight GenerationClient Engagement