Director, Operational Sourcing

Assurant

Director of Operational Sourcing overseeing sourcing and purchasing activities across global model. Leading a team in execution, compliance, and efficiency to enhance stakeholder service.

Posted 7/14/2026full-timeAtlanta • Florida • 🇺🇸 United StatesSeniorLead💰 $122,400 - $204,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operational sourcing, procurement processes, and vendor risk management, with a strong focus on leading global teams and implementing effective sourcing strategies. Proven ability to manage KPIs, SLAs, and drive continuous improvement in sourcing operations.

Highest-signal resume keywords

Operational Sourcing ManagementProcurement OperationsVendor Risk ManagementSourcing Technology PlatformsLeadership of Global Teams

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ProcurementSourcingVendor Risk ManagementPurchase OrdersSupplier QualificationSourcing ExecutionContract AdministrationCategory StrategiesKPI ManagementContinuous Improvement

Soft Skills

Team LeadershipCommunicationStakeholder ManagementProblem SolvingResponsiveness

Tools & Technologies

ServiceNowOracleSpend Analytics Tools

Industry Keywords

Operational SourcingGovernance StandardsSourcing PathwaysSupplier ConsolidationBusiness Ecosystem

Tech Stack

Tools & technologies

OracleServiceNow

About the role

Key responsibilities & impact

Lead operational sourcing execution and buy desk service delivery — 25 %
Own the centralized Operational Sourcing function, including intake, triage, buy desk operations, sourcing execution support, and purchasing coordination.
Establish service standards, manage prioritization and routing, provide status visibility, and guide business users on purchasing pathways, requirements, timelines, and next steps.
Execute standard sourcing and purchasing activities — 25%
Lead repeatable, lower-complexity sourcing and buying activities in alignment with category strategies, policies, and governance standards. This includes simple sourcing events, “three bids and buy,” quote collection, spot buys, catalog purchases, tail spend, low-complexity renewals, change orders, PO support, and contract administration handoffs.
Support medium-complexity RFPs through logistics, supplier communications, documentation, and evaluation coordination.
Manage buying channel routing and escalation — 15%
Apply category rules, preferred supplier guidance, catalog strategies, and sourcing thresholds to route requests to the right buying channel or sourcing pathway.
Escalate requests requiring Strategic Sourcing, Governance, Legal, Risk, Finance, or business leadership involvement.
Drive SLA performance, quality, and continuous improvement — 15%
Manage KPIs, SLAs, throughput, cycle time, backlog, rework, documentation quality, and stakeholder service metrics.
Partner with Governance & Enablement on reporting, controls, and service standards while identifying bottlenecks, recurring exceptions, and opportunities to improve speed, consistency, automation, and scalability.
Partner across the sourcing, risk, legal, finance, and business ecosystem — 10%
Partner with Strategic Sourcing to execute category strategies, preferred supplier programs, buying rules, and supplier consolidation priorities. Coordinate with Governance, Legal, Risk, Vendor Lifecycle, Finance, Accounting, and business stakeholders to ensure clean handoffs, complete documentation, required approvals, and compliant execution.
Build and lead a high-performing operational sourcing team — 10%
Lead buy desk, operational sourcing, junior sourcing, and offshore support resources. Build role clarity, training, service standards, and repeatable work practices while fostering a culture of responsiveness, accuracy, ownership, disciplined execution, and continuous improvement.
Accountable for operational sourcing team budget, including technology, offshore resources, and external support Influences enterprise spend through sourcing event Drives cost efficiency through sourcing events

Requirements

What you’ll need

10+ years of experience in procurement, sourcing, vendor risk management, or related disciplines
5+ years of leadership experience managing global teams and operating models
Experience designing and implementing transactional, rules driven sourcing or procurement operating models at scale
Experience with procurement operations (vendor setup, purchase orders, supplier qualification)
Experience with sourcing technology platforms (e.g., ServiceNow, Oracle, spend analytics tools)
Bachelor's degree in Business, Supply Chain, Finance, or related field required

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities