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About the role
Key responsibilities & impact- Lead the development of cutting-edge protection products for the retail sector, where lifetime customer value is the new frontier.
- Collaborate with top-tier brands like Lowe’s, Best Buy, Pandora, and Amazon to launch and optimize programs that matter.
- Drive fast, flexible integrations across digital and in-person channels.
- Leverage patent-pending tech and human expertise to improve performance, boost NPS, and deliver measurable results.
- Own product management responsibilities to include establishing, monitoring, and influencing all aspects of growth and profitability.
Requirements
What you’ll need- Bachelor’s degree in business, Engineering, Technology, or related field; Master’s degree in business and/or technology is preferred.
- 8+ years of progressively responsible product roles, with experience in B2B2C, preferably working with retailers, OEMs, and/or telecommunications service providers.
- 5+ years' experience managing within a large, highly matrixed organization.
- Strategic Thinker: Ability to think strategically and execute methodically.
- Customer Centric: Strong customer focus and ability to contribute to the translation of customer needs into innovative product solutions.
- Leadership: Demonstrated ability to lead, inspire, and motivate teams to achieve outstanding results and identify opportunities for growth.
- Communication Skills: Effective communication and interpersonal skills, with the ability to engage/collaborate and influence at most levels of the organization and with external stakeholders.
- Analytical Skills: Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Adaptability: Ability to thrive in a fast-paced, dynamic, and global environment.
Benefits
Comp & perks- Purpose-Driven Culture: Your work will directly support our mission and make a real difference.
- Sustainability-Focused: We integrate environmental and social responsibility into our long-term strategy.
- Market Leadership: With 40 years of experience, we’re the #1 provider of extended service contracts in the U.S. and Latin America.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Product DevelopmentGrowth StrategyData AnalysisPerformance ImprovementProgram Optimization
Soft Skills
Strategic ThinkingEffective CommunicationInterpersonal SkillsTeam LeadershipAdaptability
Certifications
Bachelor's DegreeMaster's Degree Preferred
