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Automotive Account Specialist
AssurantAutomotive Account Specialist responsible for client relations and performance standards in automotive services. Involves extensive travel and collaboration with dealership teams across the United States.
About the role
Key responsibilities & impact- Perform all functions of an F&I Manager consistent with good business practices
- Achieve performance standards set by the company, or as determined by leadership
- Isolate and resolve discrepancies in client performance and process
- Organize, plan and conduct meetings with clients as required
- Facilitate training as required with appropriate dealership personnel
- Identify new opportunities for applicable Assurant Dealer Services products
- Complete all reports for Home Office in a Timely Manner
- Complete and submit expenses during business travel (if applicable)
- Coordinate and book all airline, hotel, and car rental reservations
- Complete any items as requested by Program Administrator, Director of Training, and any other company employees
Requirements
What you’ll need- A minimum of 3 years retail automotive dealership experience, specifically F&I
- Extensive knowledge of retail automobile dealership operation
- Current state licensing required for assigned territory or the ability to obtain licensing after training
- Bachelor's Degree a plus
- At least two years of experience in sales, management, and customer relations required
- Strong sales skills
- Excellent presentation and communication skills
- Problem-solving and customer service skills
- Computer skills - Word, Excel, PowerPoint, and Access required
- Must be a team player as well as able to work independently
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
F&I managementsalescustomer relationsproblem-solvingreportingtraining facilitationdiscrepancy resolutionperformance standards achievementbusiness travel coordinationautomobile dealership operations
Soft Skills
strong sales skillsexcellent presentation skillscommunication skillscustomer service skillsteam playerindependent workorganizational skillsplanning skillsmeeting facilitationopportunity identification
Certifications
state licensing