Director, Process Assurance

Assurant

Director of Process Assurance leading operational control processes across Assurant’s Global Lifestyle business. Driving efficiency and compliance while managing a high-performing team in hybrid settings.

Posted 6/12/2026full-timeAtlanta • Florida, Tennessee, Texas • 🇺🇸 United StatesLead💰 $122,400 - $204,400 per yearWebsite

About the role

Key responsibilities & impact

Establish and maintain robust business process controls, including identifying key risks, controls, and ownership to ensure compliance with internal standards.
Drive the design, development, and implementation of effective control activities aligned to business objectives and regulatory requirements.
Maintain deep expertise in risk-based internal control frameworks and ensure consistent application across the organization.
Evaluate the effectiveness of existing processes and controls, identifying gaps, deficiencies, and opportunities for optimization.
Partner with business leaders to develop and execute risk mitigation and remediation plans, ensuring timely resolution and sustained compliance.
Promote best practices in process design, operational efficiency, and internal controls across the Global Lifestyle business.
Collaborate cross-functionally with operations, finance, legal, compliance, and client relationship teams to align control environments with business needs.
Lead engagement with external auditors for SOC audits, including defining scope, coordinating resources, and ensuring accurate representation of control environments.
Build, lead, and scale a high-performing Process Assurance team, including coaching, mentoring, and career development.
Drive continuous improvement efforts and ensure sustainable implementation of enhanced processes and controls across the organization.

Requirements

What you’ll need

Bachelor’s degree in Finance, Business Administration, Accounting, or related field; or a combination of education and experience
Minimum of 5+ years of cross-functional experience within a process control or operational environment
4 years of leadership experience, including reporting to senior management and working directly with third-party clients
Strong understanding of financial systems and management operations within a large organization, preferably light manufacturing
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, etc.)
Experience utilizing AI tools to support analysis, process improvement, or operational efficiency
CPA certification, Six Sigma Black Belt, and/or prior audit experience.
Strong analytical and problem-solving capabilities, with experience in process management and continuous improvement

Benefits

Comp & perks

Health insurance
Retirement plans
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business process controlsrisk-based internal control frameworksprocess optimizationrisk mitigationoperational efficiencyprocess managementcontinuous improvementfinancial systemsmanagement operationsaudit experience

Soft Skills

leadershipcoachingmentoringanalytical skillsproblem-solvingcollaborationcommunicationcross-functional teamworkstrategic thinkingclient relationship management

Certifications

CPASix Sigma Black Belt