Assurant

Workday Talent Analyst – Workday Talent Management Configuration, Performance Management, LMS Administration, Workday Reporting

Assurant

full-time

Posted on:

Location Type: Office

Location: Hyderabad • 🇮🇳 India

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Job Level

JuniorMid-Level

About the role

  • Manage, maintain and continuously improve technology infrastructure, workflows, and data supporting enterprise learning, performance and talent management teams
  • Provide process, data, and systems governance and translate business needs into system requirements and user experience
  • Categorize and manage daily inquiries/tickets received by the Talent Tech team and resolve employee queries within SLA’s
  • Troubleshoot course completion issues and resolve course playback errors; manage user access, password resets, and account terminations
  • Manage requests for enrolment & removal of courses and build/maintain courses, instructor-led offerings, and virtual learning curriculums
  • Upload and test new content in the LMS across supported devices and review/approve courses from LMS 'Restricted Admins'
  • Create and deploy learning campaigns (Risk & Compliance, Talent & Operations) and manage learning content for new hire employees
  • Conduct periodic reviews to audit and clean up the content library
  • Fulfil ad-hoc report requests for stakeholders and auditors; identify opportunities to improve or create reports
  • Provide consultation for Learning Technology business requests and collaborate with M&A teams to integrate training for new acquisitions
  • Train and support Learning Restricted Admins (LRAs) and Facilitators; participate in deployment planning and meetings with Compliance & Vendors
  • Review and update process documents, job aids, and reference guides; test LMS release updates and communicate changes
  • Identify opportunities for continuous improvement to Learning Technology processes, including use of AI & automation
  • Support operational execution of Performance Review and Goal Setting cycles: system configuration, template management, reporting, coordination with HR
  • Manage configuration and execution of Talent Calibration and Succession Planning processes in Workday, including event setup, security assignments, data updates, and stakeholder support

Requirements

  • Overall Work Experience: 2+ Years
  • 2+ years’ experience within a Talent Management function supporting performance management and talent processes in Workday including configuration
  • 2+ years working in a HR function supporting learning with working knowledge and experience of Workday’s Learning Management System
  • Experience with LMS administration and account management (user access, password resets, account terminations)
  • Experience troubleshooting course completion and playback issues
  • Experience building and maintaining courses, instructor-led offerings, and virtual learning curriculums
  • Experience creating and deploying learning campaigns and managing learning content for new hires
  • Experience fulfilling ad-hoc reporting requests and improving/creating reports (Workday reporting)
  • Ability to translate business and programmatic needs into system requirements and user workflows
  • Process, data, and systems governance experience
  • Measurement and metrics analysis (Metrics-Minded)
  • Strong collaboration and stakeholder management skills, including working across global teams
  • Experience supporting M&A training integration
  • Ability to train and support Learning Restricted Admins and Facilitators
  • Documentation and process improvement experience, including testing LMS release updates
  • Familiarity with Talent Calibration, Succession Planning, event setup, security assignments, and data updates in Workday

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
LMS administrationWorkday configurationcourse buildingreportingdata governancemetrics analysistroubleshootinguser access managementprocess improvementAI & automation
Soft skills
collaborationstakeholder managementtrainingconsultationcommunicationorganizational skillsproblem-solvingadaptabilityattention to detailcontinuous improvement