Director, Operations Sales Strategy – Execution

Assurant

Director responsible for executing Assurant’s sales strategy across U.S. Connected Living.

Posted 5/7/2026full-timeRemote • 🇺🇸 United StatesLead💰 $103,800 - $173,300 per yearWebsite

About the role

Key responsibilities & impact

Define, execute, and improve Assurant’s cross-sell and upsell sales strategy
Lead the creation, deployment, and scaling of revenue-generating programs
Ensure programs drive incremental revenue while protecting customer experience and compliance
Design, launch, and scale agent-assisted and digital sales programs
Implement and govern contact center agent incentive and compensation programs

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
8+ years of experience in inside sales, contact center sales, or revenue growth roles
5+ years leading sales programs in a B2B2C environment
Strong understanding of contact center operations, digital customer journeys, and CX metrics
Proven ability to design scalable sales programs and lead execution across multiple channels
Experience in insurance, warranty, protection, telecom, retail services, or device lifecycle programs preferred

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales strategyrevenue generationprogram designprogram executioncontact center operationsdigital salescustomer experience metricsB2B2C salesincentive programscompensation programs

Soft Skills

leadershipstrategic thinkingcommunicationorganizational skillsproblem-solving

Certifications

Bachelor's degree