Assurant

Director, Regulatory Communications

Assurant

full-time

Posted on:

Location Type: Remote

Location: Florida • United States

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Salary

💰 $103,800 - $173,300 per year

Job Level

Lead

About the role

  • Build and lead an effective organization with efficient workflows, clear performance standards, appropriate staffing, strong supervision, and timely communication.
  • Oversee and delegate project management for high‑profile, complex mobile and home solutions clients—including major implementations reaching over 14 million customers annually.
  • Partner with internal and external teams, including clients, compliance, creative, IT, legal, marketing, operations, production, risk management, and vendors, to successfully launch and maintain compliant programs.
  • Maintain deep knowledge of regulatory changes and work with subject‑matter experts to provide strategic compliance guidance.
  • Guide regulatory changes impacting client programs; develop and maintain compliant coverage documents; implement revisions according to strict regulatory standards.
  • Lead all aspects of client terms and conditions documentation, including product variances, forms programming, document mapping, scheduling, auditing, and stakeholder education.
  • Investigate and document compliance deficiencies, oversee audits, and implement monitoring policies ensuring adherence to state regulations and company guidelines.
  • Build strong relationships with marketing, creative, and other organizational teams to align services and enhance business integration.
  • Manage, coach, and evaluate employees. Develop short‑ and long‑term plans, build and administer budgets, analyze variances, and implement corrective actions.
  • Develop orientation and training programs and oversee an ongoing quality-assurance program across all responsible areas.
  • Promote departmental services to existing and prospective clients through proposals, presentations, and value‑added opportunities.

Requirements

  • Bachelor’s degree in communications, marketing, or a related field
  • Minimum 10 years of experience in Marketing and/or Communications
  • Background in marketing, print, production, direct mail, and digital solutions preferred
  • Experience managing leaders/managers
  • Strong presentation and facilitation skills
  • Proven project management experience
  • Strong proficiency in Outlook, Excel, Word, PowerPoint, and database tools
  • Experience managing both small and large‑scale initiatives
  • Demonstrated ability to build strong relationships with internal and external clients
  • Ability to balance short‑ and long‑term business considerations
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible working hours
  • Paid time off
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementcompliance guidanceauditingdocument mappingbudget analysisquality assurancetraining program developmentperformance standardsregulatory standardsstakeholder education
Soft Skills
leadershipcommunicationrelationship buildingcoachingpresentation skillsfacilitation skillsorganizational skillsstrategic planningproblem-solvingteam collaboration