Compliance Manager, Connected Living
Assurant
full-time
Posted on:
Location Type: Remote
Location: Florida • United States
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Salary
💰 $103,800 - $173,300 per year
About the role
- Engage in activities to provide objective compliance and operational risk oversight of first-line compliance activities in alignment with the Connected Living Compliance Governance Framework and Enterprise priorities and objectives.
- In consultation with Compliance leadership, provide solutions-oriented compliance guidance to protect Assurant while assisting business colleagues toward their objectives.
- Will work closely and collaboratively with the appropriate business level first line of defense roles and employees.
- Utilize a risk-based approach to test, monitor, and assess risks and effectiveness of first-line processes and controls to ensure compliance with applicable laws, rules, and regulations,s leveraging monitoring tools, metrics, processes, resources, and tracking systems.
- Manage compliance issue identification and remedial activities to ensure appropriate issue management, reduction of risk, timely closure of gaps, and remediation where required.
- Perform compliance reviews, including analysis of data, reports, regulations, operating procedures, client, regulatory, and internal requirements, and collaborate internally to develop solutions to reduce risk to appropriate levels.
- Identify and escalate arising issues and concerns, and drive actions to address root causes that lead to compliance risks.
- Assess the effectiveness of controls, assist in mitigating regulatory and client risk for Connected Living Home Solutions and Financial Services operations.
- Assist in the review of regulatory and consumer complaints for patterns, trends, and areas of improvement, and collaborate on corrective actions.
- Interacts with internal partners in response to compliance issues.
- Ensures compliance with regulatory guidelines, standards, and client requirements and provides guidance on regulatory issues/changes.
- Responsible for research and analysis to support compliance initiatives and process improvement activities, including root cause analysis, and recommending improvements.
- Evaluates, recommends, and initiates the investigation of compliance issues as appropriate.
- Contributes to developing and implementing the annual compliance initiatives and work plan, ensuring that compliance issues and areas of risk are identified and addressed.
- Works closely with other members of the Compliance team to respond to alleged violations of rules, regulations, policies, procedures, and Code of Business Conduct and Ethics.
- Provides support and assistance to management and owners of processes and controls for the effective implementation of corporate policies and in the design of internal control and compliance processes.
- Participate in the development and delivery of compliance education and training.
- Contribute to responding to regulatory inquiries, audits, and examinations.
- Manage inventory of compliance issue tracking, processes, risks, controls, and associated metrics for risk appetite and limits.
- Collaborate in the design and implementation of risk assessments.
- Manage staff to support compliance program deliverables and serve as trusted advisors to foster a culture of compliance and facilitate change management for compliance activities.
- Develop staff to ensure effective job performance, identify development needs, and create career progression.
- Establish and maintain strong relationships with business partners and stakeholders to help foster compliance and drive improvements.
Requirements
- Bachelor’s degree or a minimum of 8 years of equivalent work experience
- A minimum of 4 years of progressive work experience in operational compliance or audit monitoring experience
- A minimum of 4 years of insurance, service contract, or financial services industry experience
- Minimum of 2 years of leadership experience
- Demonstrated ability to achieve results through working cross-functionally, influencing others, making timely decisions while considering needed trade-offs, and negotiating conflicts, as needed
- Strong problem-solving ability and the ability to adapt to shifting priorities and align activities and priorities to meet organizational goals
- Demonstrated analytical and research skills
- Experience collaborating with and influencing colleagues across business functions.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
compliance oversightrisk assessmentdata analysisroot cause analysisregulatory complianceissue managementprocess improvementmonitoring toolsmetrics trackingaudit monitoring
Soft skills
collaborationinfluencingproblem-solvingadaptabilitycross-functional teamworknegotiationleadershipcommunicationdecision-makingrelationship building