Assurant

Supervisor, Risk Mitigation

Assurant

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $54,900 - $92,000 per year

Job Level

Mid-LevelSenior

About the role

  • Oversee team productivity, ensuring individual team members are meeting expected productivity KPIs
  • Monitor quality of work to maintain high standards and compliance with regulations
  • Lead fraud identification efforts, implementing strategies to detect and prevent fraudulent claims
  • Facilitate professional development, providing training and mentorship to team members
  • Serve as the primary point of contact for complex or high-priority fraud cases
  • Lead or participate in special projects aimed at improving fraud detection and prevention processes

Requirements

  • High School Diploma, GED or higher
  • 3+ years of experience leading 5+ team members in a customer service or call center environment
  • Ability to attend and pass the required Insurance Adjuster License courses
  • Analytical skills including experience with data and statistical analysis
  • Advanced proficiency in Microsoft Word, Excel, and other Office applications
  • Ability to work in multi-system/functional environment requiring the use of various systems and tools
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisstatistical analysisfraud detectionfraud preventionKPI monitoringteam leadershipcustomer servicecall center management
Soft skills
mentorshipprofessional developmentcommunicationproblem-solvinganalytical thinking
Certifications
Insurance Adjuster License
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