Product Manager

Assort Health

Agent Product Manager at Assort Health developing AI solutions for healthcare organizations. Responsible for leading customer onboarding, managing feedback, and driving product improvements in a rapidly growing startup environment.

Posted 7/6/2026full-timeSan Francisco • California • 🇺🇸 United StatesJuniorMid-Level💰 $150,000 - $215,000 per yearWebsite

About the role

Key responsibilities & impact

Lead customer onboarding and implementations autonomously
Directly manage and resolve customer feedback and issues in a manner consistent with our company values.
Identify product improvements and new product offerings to better support our customers and expand our impact
Drive automation and scalable processes by building and refining internal tools, systems, and workflows that improve efficiency and support rapid growth.
Operate autonomously to develop processes and strategy from scratch.
Collaborate with our Operations Analyst Team to support thorough QA/QC of our product, as well as insightful internal and customer-facing reporting and analyses
Expand customer relationships and contracts by communicating clear business value and recommending additional opportunities to work with Assort.
Partner with our engineering team to design, build, and execute reporting, dashboards, ticket systems, and other tools to drive decisions/actions from customers.

Requirements

What you’ll need

2-4 years of experience in a Consulting, BizOps, or Account Management/Customer Success role
Highly effective verbal and written communication skills with good people instincts; able to build trust and work effectively with a diverse group both inside and outside the company
Experience translating business needs into actionable requirements for technical teams
Strong attention to detail and ability to solve complex, interdependent problems; you take a proactive, consultative approach
Ruthless prioritization, organization, and time management
Strong analytical skills: ability to interpret complex data sets, identify and communicate trends, and provide actionable insights to support decision-making and problem-solving
You work well under pressure, with a high degree of adaptability in a fast-paced, rapidly changing environment
Passion for helping healthcare organizations and colleagues
Willingness to travel 4x per year for team offsites and operator shadowing sessions

Benefits

Comp & perks

💸 Competitive Compensation – Including salary and employee stock options so you share in our success.
📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.
💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.
🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.
🏖 Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it.
🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.
💪 Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health.
🚆 Commuter Benefits – We cover eligible transportation costs to make your trip to work easier.
👵 401(k) – Build your retirement savings.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data AnalysisProcess AutomationReportingQA/QCWorkflow Development

Soft Skills

Verbal CommunicationWritten CommunicationProblem SolvingOrganizationAdaptability