Forward Deployed Engineer

Assort Health

Forward Deployed Engineer responsible for customer deployments of AI agents within healthcare. Working on technical build, optimization, and close collaboration with health systems.

Posted 5/26/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $155,000 - $210,000 per yearWebsite

Tech Stack

Tools & technologies

Python

About the role

Key responsibilities & impact

Own implementations end-to-end for health systems, from technical scoping through go-live and beyond
Build custom integrations with complex healthcare platforms
Design intelligent workflows tailored to each customer's specialty, patient population, and operational constraints
Launch agents that handle thousands of real patient interactions daily
Debug gnarly integration issues across phone systems, EHRs, scheduling platforms, and patient engagement tools
Architect creative solutions to handle healthcare's complexity—insurance verification, appointment rules, clinical protocols
Build tooling and automation that makes every future implementation faster and better
Optimize agent performance in production using real-world data and customer feedback
Partner directly with Product Engineering to influence platform direction based on what you learn in the field
Identify patterns across implementations that become product features
Work with Sales to scope technical requirements and demo capabilities to prospects
Be the voice of the customer—you'll see what works, what doesn't, and what customers actually need

Requirements

What you’ll need

Strong software engineering background with a track record of shipping production code
Proficiency in Python
Experience with APIs, integrations, and working across multiple systems
Comfortable with ambiguity and building in fast-paced, high-stakes environments
Excellent communication skills—you can explain technical concepts to non-technical stakeholders
Scrappy, resourceful mindset—you find ways to solve problems even when the path isn't clear
Passion for healthcare and improving patient access.
Nice to Have:
Experience with healthcare systems (EHR, practice management, patient engagement platforms)
Previous work in customer-facing engineering, solutions engineering, or implementation roles
Familiarity with voice/telephony systems (Twilio, etc.)
Background in AI/LLM applications
Experience working with enterprise customers.

Benefits

Comp & perks

💸 Competitive Compensation – Including salary and employee stock options so you share in our success.
📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.
💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.
🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.
🏖 Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it.
🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.
💪 Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health.
🚆 Commuter Benefits – We cover eligible transportation costs to make your trip to work easier.
👵 401(k) – Build your retirement savings.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

PythonAPIsintegrationsproduction codeautomationdebuggingworkflow designdata optimizationAI applicationsEHR

Soft Skills

communicationproblem-solvingresourcefulnessadaptabilitycustomer advocacycollaborationtechnical scopingpattern identificationcustomer-facingfast-paced environment