Commercial Operations Lead

Assort Health

Commercial Operations Lead at Assort Health building sales operations for healthcare systems. Streamlining processes and analytics while collaborating with leadership to drive commercial growth.

Posted 5/11/2026full-timeSan Francisco • California • 🇺🇸 United StatesSenior💰 $150,000 - $175,000 per yearWebsite

About the role

Key responsibilities & impact

Design and run weekly pipeline reviews, deal strategy sessions, and forecast cadences for the health systems team
Enforce Salesforce hygiene: deal stage definitions, exit criteria, next step quality, and deal strategy documentation
Hold Area Vice Presidents accountable to process without creating bureaucracy. You know the difference.
Build the internal reporting that tells the health system pipeline story to leadership and the board with data, not anecdotes
Build and maintain dashboards and reports for pipeline health, deal velocity, stage conversion, and team activity
Partner with RevOps on shared infrastructure while owning health-system-specific views and reporting needs
Clean up and maintain product analytics so we know exactly what we're selling, what we're not, and where the white space is across accounts
Build the AVP onboarding program from scratch: first 30/60/90 days, account planning frameworks, deal strategy templates, and health system buyer education
Translate how our leadership coaches deals into repeatable enablement content that up-levels the entire team
Own competitive intelligence as an ongoing function, maintain sell-against materials, and feed insights into deal strategy
Work with Client Success to design and run platform experiments with existing clients that generate referenceable case studies for health system prospects
Own conference and event operational accountability: meeting scheduling, post-event follow-up accountability, and pipeline attribution
Create a Health Systems deal desk and pricing governance as health system contracts grow in complexity: tracking terms across deals, ensuring consistency, and flagging risk

Requirements

What you’ll need

5+ years in sales operations, revenue operations, or commercial strategy.
You're strong in Salesforce. You don't need to be an admin, but you can build reports, design dashboards, and diagnose data quality issues without waiting for someone else to do it.
You're a strong writer. A lot of this role is documentation: deal strategy templates, pipeline review summaries, competitive briefs, onboarding materials, internal reporting. If you don't like writing, this isn't the role.
You can hold senior salespeople accountable to process without it becoming political. You know how to push an AVP on deal strategy rigor in a way that makes them better, not defensive.
You're comfortable with ambiguity. This is a hire on a team that's building from the ground up. There's no playbook. You'll be creating it.
You understand why selling AI to a health system is different from selling SaaS to mid-market companies. If you've only worked in horizontal SaaS, this will be a steep learning curve.
Nice-to-have: Experience in specialty care, ambulatory operations, or patient access specifically.
Knowledge of selling into health systems. You've seen the buying cycle, the stakeholder complexity, and the procurement process firsthand.
Has built commercial operations function from 0 to 1 at a Series B-D stage company. You know what to build first and what can wait.

Benefits

Comp & perks

💸 Competitive Compensation – Including salary *and* employee stock options so you share in our success.
📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.
💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.
🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.
🏖 Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it.
🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.
💪 Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health.
🚆 Commuter Benefits – We cover eligible transportation costs to make your trip to work easier.
👵 401(k) – Build your retirement savings.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Salesforcereport buildingdashboard designdata quality diagnosispipeline review documentationdeal strategy templatescompetitive analysisonboarding program developmenthealth system analyticscommercial operations

Soft Skills

strong writingaccountabilityprocess managementcomfort with ambiguityinterpersonal skillsstrategic thinkingcommunicationleadershipcollaborationproblem-solving