Operations Supervisor – CIF, Government Reporting, DDA

Associated Bank

Operations Supervisor leading daily banking operations for complex units at Associated Bank. Guiding teams, improving processes, and ensuring compliance with operational policies.

Posted 6/11/2026full-timeGreen Bay • Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $52,430 - $89,880 per yearWebsite

About the role

Key responsibilities & impact

Lead daily operations for one or more complex units, ensuring work is completed accurately, efficiently, and on time.
Guide a team, improve processes, and partner across functions to enhance performance.
Supervise and coordinate daily workflows across one or multiple operations teams.
Lead hiring, training, coaching, and performance management to build a high-performing team.
Ensure compliance with audit, security, and operational policies and procedures.
Analyze and resolve complex operational issues to improve efficiency and service levels.
Drive process improvements by partnering with cross-functional teams.
Monitor productivity, service standards, and risk controls to meet business goals.
Facilitate team meetings, one-on-ones, and development conversations.
Evaluate and implement new tools, processes, and training to support team success.

Requirements

What you’ll need

Associate’s Degree or equivalent experience
3+ years of banking operations experience and in a lead, work director, or supervisory role
Must have access to reliable transportation and the ability to lawfully drive self
5+ years of experience across multiple banking operations areas (preferred)
Prior leadership experience managing teams and complex workflows (preferred)

Benefits

Comp & perks

Retirement savings including both 401(k) and Pension plans.
Paid time off to volunteer in your community.
Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
Competitive salaries with professional development and advancement opportunities.
Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
Personal banking, loan, investment and insurance benefits.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

banking operationsprocess improvementperformance managementworkflow coordinationaudit compliancesecurity complianceissue resolutionproductivity monitoringrisk control

Soft Skills

leadershipteam buildingcoachingcommunicationcollaborationproblem-solvingorganizational skillsfacilitationtraining

Certifications

Associate’s Degree