AssistRx

Vice President – Patient Solutions

AssistRx

full-time

Posted on:

Location Type: Hybrid

Location: Maitland • Florida • United States

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Job Level

Lead

About the role

  • The Vice President, Patient Solutions is a senior executive leader responsible for the performance, scalability, and strategic growth of AssistRx’s Patient Solutions organization, including all client programs, operational delivery, and revenue-generating services.
  • This role owns the end-to-end program execution, client satisfaction, and operational excellence, ensuring that AssistRx delivers high-quality, compliant, and efficient patient support services across pharmaceutical manufacturer partnerships.
  • The VP will partner cross-functionally with Technology, Talent Acquisition, Finance, Compliance, and Client Success to drive innovation, optimize delivery models, and scale operations to meet increasing client demand.
  • This leader is accountable for P&L performance, program KPIs, workforce strategy, and patient outcomes, while building a high-performing leadership bench across Patient Solutions.

Requirements

  • Bachelor’s degree required
  • Master’s degree (MBA, MHA, or related) strongly preferred
  • 10–15+ years of experience in:
  • Healthcare operations, patient support programs, or pharma services
  • 5+ years in senior leadership (Director / VP level)
  • Proven experience managing:
  • Large-scale operations (call center, patient services, or similar)
  • Multi-program environments with revenue accountability
  • Experience working with:
  • Pharmaceutical manufacturers or healthcare clients strongly preferred
  • Core Competencies:
  • Strategic Leadership & Vision
  • Operational Excellence & Scalability
  • Financial & Business Acumen
  • Client & Stakeholder Management
  • Data-Driven Decision Making
  • Change Management & Transformation
  • Talent Development & Organizational Leadership
  • Innovation & Continuous Improvement
Benefits
  • Supportive, progressive, fast-paced environment
  • Competitive pay structure
  • Matching 401(k) with immediate vesting
  • Medical, dental, vision, life, & short-term disability insurance
  • AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
  • All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position
  • AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
healthcare operationspatient support programspharma serviceslarge-scale operationsmulti-program environmentsP&L performanceprogram KPIsdata-driven decision makingfinancial acumenbusiness acumen
Soft Skills
strategic leadershipoperational excellenceclient managementstakeholder managementchange managementtalent developmentorganizational leadershipinnovationcontinuous improvementtransformation
Certifications
Bachelor's degreeMaster's degree (MBA, MHA, or related)